Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
ASHLEY RAMIREZ-DANIEL

ASHLEY RAMIREZ-DANIEL

Virginia Beach,VA

Summary

Experienced customer service professional with a strong background in retail and food service, transitioning into the medical field as a phlebotomist. Demonstrated ability to learn and master the intricacies of lab draws and procedures within a hospital setting. Excited to apply diverse skill set and passion for helping others in this new role.

Overview

6
6
years of professional experience

Work History

Laboratory Phlebotomist

Mimbres Memorial Hospital
Deming, NM
05.2024 - 05.2025

Performed venipuncture procedures with precision and adherence to protocols.

Ensured precise identification of specimens by recording critical information such as name, date of birth, time, and initials.

Demonstrated proficiency in the sequence of blood collection.

Ensured timely completion of all assigned tasks.

Functioned in a medical facility.

Applies therapeutic phlebotomy methods effectively.

Accurately entered medical directives into electronic systems.

OGP Personal Shopper

Walmart
Virginia Beach, VA
05.2022 - 02.2023
  • Fostered high-level customer service and satisfaction to drive loyalty.
  • Met or exceeded personal and department sales goals.
  • Maintained positive working relationships with customers, team members, and leadership.
  • Helped customers in finding unique items to fit their individual style.
  • Stored product correctly in staging area, following safety guidelines.
  • Created personalized shopping experiences for customers by providing individualized attention.
  • Assisted with collection, loading, and acceptance of payment for pick-up and delivery orders.
  • Received work assignments from order system to fill orders.
  • Utilized selection process for products within store and bagged products following bagging standards.

Kennel Technician

Club Pet Resorts
Aurora, Colorado
12.2021 - 02.2022
  • Provided proper nutrition and dietary needs for animals.
  • Ordered, unloaded, and properly stored animal feed and supplies.
  • Developed humane training solutions to address animal behavior problems.
  • Established long-term relationships with clients and bonded with animals through regular contact.
  • Mixed food, supplements and medications according to instructions and knowledge of animal species.
  • Offered a welcoming environment to both animals and their owners.
  • Performed hygiene-related duties for animals by clipping claws, cleaning teeth and brushing fur.
  • Recognized signs of stress and illness in animals.
  • Talked to animals to soothe and familiarize with human voice.
  • Fed animals daily and verified access to fresh water.
  • Collected and recorded animal information, such as weight, size, physical condition, treatments received, medications given, and food intake.
  • Unloaded and store feed and supplies.
  • Did facility laundry and cleaned, organized, maintained and disinfected animal quarters, such as pens and stables and equipment, such as saddles, and bridles.
  • Cleaned and disinfected surgical equipment.
  • Fed and watered animals according to schedules and feeding instructions.
  • Examined and observed animals to detect signs of illness, disease, and injury.

Deli Clerk

Kroger
Aurora, Colorado
10.2021 - 02.2022
  • Sliced and weighed deli meats and cheeses for customer purchase.
  • Stocked deli display cases with products and rotated items using first in, first out method.
  • Prepared, packaged, and labeled products for sale to customers.
  • Prepared sandwiches and salads by reading recipes and following instructions.
  • Followed merchandising guidelines to present visually appealing displays.
  • Developed relationships with customers to encourage repeat sales.
  • Took orders, answered questions, and performed suggestive selling.
  • Handled cash, credit, and debit transactions for customers.
  • Understood and followed food safety procedures and requirements.
  • Answered customer inquiries about deli products and pricing.
  • Provided friendly, courteous service to internal and external customers.
  • Operated kitchen utensils and equipment with manual dexterity, speed, and accuracy.
  • Wrapped menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Collected and returned dirty dishes to kitchen for washed.
  • Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes, and fountain equipment.
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.

Fast Food Worker

Newlands Management
Virginia Beach, VA
03.2020 - 06.2021
  • Greeted customers, provided excellent customer service, and addressed customer inquiries.
  • Developed a thorough knowledge of menu items and their preparation methods.
  • Kept work areas stocked with supplies and ingredients.
  • Balanced the cash register at the end of each shift.
  • Cleaned counters, cashier area and utensil display to comply with sanitary regulations.
  • Brewed coffee and tea and filled containers with requested beverages.
  • Communicated with customers regarding orders, comments, and complaints.
  • Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake, and frozen custard machines.

Courtesy Clerk

Kroger
Aurora, Colorado
02.2020 - 06.2020
  • Operated the cash register and processed customer transactions.
  • Answered customer questions and directed patrons to appropriate store locations according to needs.
  • Assisted in prompt clean-up of spills, eliminating potential hazards and preventing accidents.
  • Retrieved carts for customers from parking lots and storage areas.
  • Reduced customer wait times by utilizing swift bagging techniques.
  • Kept store front clean and organized.
  • Cleaned and mopped store restrooms and stalls.

Drive-Thru Cashier

Sonic Drive-in
Virginia Beach, VA
04.2019 - 11.2019
  • Greeted customers to provide quality customer experience.
  • Collaborated with team members to pack bags and check ordered items for accuracy.
  • Assisted customers by promptly resolving complaints.
  • Operated cash registers to process transactions for customers.
  • Served customers promptly to keep drive-thru lanes moving quickly.
  • Provided quick service to promote smooth customer flow.

Education

High School Diploma - undefined

Green Run Highschool
Virginia Beach, VA
06.2020

Skills

  • Fast-Paced Environment
  • Cleaning and Sanitation
  • Team Oriented
  • Verbal and Written Communication
  • Attention to detail
  • Compassionate Care
  • Order of draw
  • Blood collection techniques
  • HIPAA compliance
  • Adaptable to change
  • Specimen handling
  • Venipuncture expertise
  • Medical terminology
  • Patient identification
  • Proper labeling
  • Patient care
  • Therapeutic phlebotomy
  • Sanitation and sterilization
  • Teamwork
  • Butterfly venipuncture
  • Certified in CPR/AED
  • Blood culturing
  • Bls certified

LANGUAGES

Spanish
Advanced
Family

Timeline

Laboratory Phlebotomist

Mimbres Memorial Hospital
05.2024 - 05.2025

OGP Personal Shopper

Walmart
05.2022 - 02.2023

Kennel Technician

Club Pet Resorts
12.2021 - 02.2022

Deli Clerk

Kroger
10.2021 - 02.2022

Fast Food Worker

Newlands Management
03.2020 - 06.2021

Courtesy Clerk

Kroger
02.2020 - 06.2020

Drive-Thru Cashier

Sonic Drive-in
04.2019 - 11.2019

High School Diploma - undefined

Green Run Highschool