
Dedicated and compassionate Certified Phlebotomy Technician with experience in donor care, plasma collection, venipuncture, and leadership support within a fast-paced healthcare environment. Currently working at CSL Plasma Center in Huntsville, Alabama as a Phlebotomist and Designated Trainer for Donor Floor Support Technicians (DST) and Phlebotomy staff. Recognized for professionalism, reliability, teamwork, and excellent donor care. Strong communication and leadership skills with a passion for helping others, training new employees, and creating a positive donor experience. Seeking a Team Lead position to continue growing professionally while supporting team success and operational excellence.
Perform venipuncture and plasma collection procedures while ensuring donor safety and comfort.
Train and mentor new employees in phlebotomy procedures, donor care, and donor floor support operations.
Serve as a Designated Trainer for Donor Floor Support Technicians (DST) and Phlebotomy staff.
Build strong relationships with donors by creating a welcoming, respectful, and professional environment.
Monitor donor reactions and respond quickly to ensure donor well-being and safety.
Support management and leadership staff with daily operational needs and workflow coordination.
Assist in maintaining compliance with OSHA regulations, safety standards, and company policies.
Help maintain efficiency and teamwork during high-volume donor flow.
Recognized for reliability, professionalism, leadership potential, and positive communication skills.
Prepared donors for plasma donation procedures.
Performed venipuncture and operated plasmapheresis machines.
Monitored donor flow and ensured donor comfort throughout procedures.
Collected vital signs, protein levels, and donor information accurately.
Assisted with opening and closing duties and monthly standardizations.
Maintained compliance with safety and sanitation standards.
Operated industrial laundry and sterilization equipment in a healthcare setting.
Maintained sanitation and infection-control procedures.
Organized workflow efficiently in a fast-paced hospital environment.
Venipuncture
Plasma Collection
Donor Care
Phlebotomy
Donor Floor Support (DST)
Employee Training
Leadership Support
Customer Service
Communication Skills
Medical Documentation
OSHA Compliance
Specimen Processing
Team Collaboration
Time Management
Conflict Resolution
Fast-Paced Environment
Reliability
Professionalism
Patient Care
Safety Compliance
Chosen as a Designated Trainer (DST) for Donor Floor Support and Phlebotomy staff at CSL Plasma Center
• Known for creating a welcoming and positive donor experience through compassion, patience, and strong communication
• Helped train and support new employees while encouraging teamwork and professionalism
• Built strong relationships with donors by making them feel comfortable, safe, and respected during the donation process
• Recognized for reliability, leadership potential, and the ability to stay calm and efficient in high-pressure situations
• Passionate about helping others, supporting coworkers, and creating a positive healthcare environment
Certified Phlebotomy Technician (CPT) — National Healthcareer Association (NHA), Exp. 11/2026
Nursing Assistant Training Certificate — Nursing Assistant Academy, Inc.
ACT WorkKeys National Career Readiness Certificate — Bronze Level
Alabama Ethics Law Training Certificate
Most Improved Student Award — Nursing Assistant/Home Health Aide Program