Jacqueline Guzman
Pharr,Tx
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sr. Phlebotomist and Designated Trainer
CSL Plasma
10.2023 - Current
- In compliance with SOPs and Food & Drug
Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. - Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
- Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
- Provided comprehensive training for new employees, ensuring a smooth onboarding process and acclimation to company procedures.
- Enhanced employee skill sets by designing and implementing comprehensive training programs.
- Implemented hands-on activities during training sessions to reinforce key concepts and promote experiential learning.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.
- Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
Donor Support Technician
CSL Plasma
07.2021 - 12.2021
- Responsible for preparing the donor, donor area and equipment for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Maintained a safe and clean environment for donors, adhering to strict sanitation protocols.
06.2021 - 05.2021
- CNA, Phlebotomist, and EKG tech skills acquired while studying at South Texas college
- Patient assessment and vital signs
- Assist patients with ADL’s, such as feeding, mouth care, grooming, and incontinence care
- Collect blood samples of patients
- Perform 12-lead ECGS.
Cashier/Server
Tacos RVG del Guero
06.2019 - 01.2021
- Served breakfast, lunch, and dinner to 50-100 customer per day shift
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- Handle stressful situations in a calm and professional manner
- Adaptability to thrive in a fast-paced environment by assisting various customers in a short amount of time
- Able to multi-task and process different orders and transactions, while still prioritizing efficiency
- Monitoring staff and customer safety.
Phlebotomist
Cal Plasma
12.2021 - 10.2023
Education
PCT certified -
South Texas College Nursing and Allied Health Campus
TX CNA certified -
South Texas College Nursing and Allied Health Campus
05.2021
EKG Tech certified -
South Texas College Nursing and Allied Health Campus
05.2021
High school diploma -
Southwest Early college high school
05.2020
Phlebotomy certified -
South Texas College Nursing and Allied Health Campus
05.2020
Skills
- Multitasking
- Problem-solving abilities
- Adaptability
- Venipuncture experience
- Staff phlebotomy training
- Communication skills
- Teamwork
- Hard work ethic
- Self-motivated
- Customer Service
- Organization
Awards
- Recognized for outstanding professionalism in EMT program
- Dual language award in High School
Timeline
Sr. Phlebotomist and Designated Trainer
CSL Plasma
10.2023 - Current
Phlebotomist
Cal Plasma
12.2021 - 10.2023
Donor Support Technician
CSL Plasma
07.2021 - 12.2021
06.2021 - 05.2021
Cashier/Server
Tacos RVG del Guero
06.2019 - 01.2021
PCT certified -
South Texas College Nursing and Allied Health Campus
TX CNA certified -
South Texas College Nursing and Allied Health Campus
EKG Tech certified -
South Texas College Nursing and Allied Health Campus
High school diploma -
Southwest Early college high school
Phlebotomy certified -
South Texas College Nursing and Allied Health Campus
Similar Profiles
ANTON MCDOWELLANTON MCDOWELL
Donor Floor Support Trainer, •Reception Tech, •Rika Services Technician, •Safety Inspector at CSL Plasma, Plasma ProcessingDonor Floor Support Trainer, •Reception Tech, •Rika Services Technician, •Safety Inspector at CSL Plasma, Plasma Processing
Jide AdeshiyanJide Adeshiyan
Associate Operations Manager at CSL PlasmaAssociate Operations Manager at CSL Plasma
Isaac AlvaradoIsaac Alvarado
Medical Screener at CSL PlasmaMedical Screener at CSL Plasma
Lisa HowardLisa Howard
LPN at CSL Plasma CenterLPN at CSL Plasma Center
Adan MonrrealAdan Monrreal
Inventory Analyst at Doctor's Hospital at RenaissanceInventory Analyst at Doctor's Hospital at Renaissance