Itzel Aguilar Campos
Neenah
Summary
Adaptable phlebotomist with a background in team leadership and training. Committed to ensuring donor safety and satisfaction while effectively managing multiple tasks in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Phlebotomist 2/ Designated Trainer
Grifols Biomat USA
Menasha, WI
06.2024 - Current
- Perform phlebotomy, collect and process blood samples in compliance with safety protocols.
- Assist with donor screenings to ensure eligibility for donation.
- Maintain accurate records of donor information and sample tracking.
- Process, pack, and stage plasma collections.
- Assist in training new phlebotomists on proper collection techniques and equipment usage.
- Monitor donor reactions, providing immediate assistance when necessary.
Lead Server/Trainer
Touchmark on West Prospect
Appleton, WI
08.2020 - Current
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Take guest's food and drink orders, run food and clear/reset tables.
- Assist with food preparation in the kitchen.
- Work on kitchen line preparing meals.
- Monitor new server performance and offer continuous support throughout training period.
Education
High School Diploma -
Menasha Highschool
Menasha, WI05-2023
Skills
- Active listening
- Team leadership
- Organization
- Adaptability
- Time management
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomist 2/ Designated Trainer
Grifols Biomat USA
06.2024 - Current
Lead Server/Trainer
Touchmark on West Prospect
08.2020 - Current
High School Diploma -
Menasha Highschool