Ashley Ramos-iglesias
Charlotte,NC
Summary
Adept CNA with a proven track record at Divine Health Academy, showcasing exceptional skills in patient hygiene assistance and compassionate communication. Excelled in providing emotional support and managing time efficiently, contributing to enhanced patient wellness and operational productivity. Demonstrated flexibility and adaptability in fast-paced environments, ensuring high levels of patient satisfaction and care.
Overview
1
1
year of professional experience
Work History
CNA
Divine Health Academy
Charlotte , NC
08.2024 - Current
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
Customer Service Associate
Walgreens
Charlotte , NC
10.2023 - 08.2024
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept work area neat, clean, and well-stocked at all times.
- Handled cash register operations accurately during peak times.
- Supported sales team members to drive growth and development.
Cashier
Ann’s beauty
Charlotte , NC
08.2023 - 06.2024
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Answered customer questions and provided store information.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Worked closely with front-end staff to assist customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
Certification - Medical Assistant
Divine Health Academy
Charlotte, NC04-2025
Certification - Nursing Assistant
Divine Health Academy
Charlotte, Nc08-2024
High School Diploma -
Commonwealth High School
Charlotte, NC06-2024
Skills
- Toileting assistance
- Basic life support
- Dressing assistance
- Flexibility and adaptability
- Emotional support
- Emergency response
- Compassionate communication
- Feeding assistance
- Lifting and transferring
- Bathing assistance
- Patient hygiene assistance
- Time management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
CNA
Divine Health Academy
08.2024 - Current
Customer Service Associate
Walgreens
10.2023 - 08.2024
Cashier
Ann’s beauty
08.2023 - 06.2024
Certification - Medical Assistant
Divine Health Academy
Certification - Nursing Assistant
Divine Health Academy
High School Diploma -
Commonwealth High School
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