Ashley Raspatello Birch
Hamilton Square,New Jersey
Summary
- Exceptional customer service skills: friendly and diplomatic while greeting and assisting the public.
- Experienced in managing and supervising staff.
- Highly responsible and adept at prioritization and managing multiple projects.
- Ability to work under pressure and in a confidential manner.
- Adaptable to new technology.
Overview
13
13
years of professional experience
Work History
Clerk 1
Mercer County Board of Social Services
Trenton, NJ
02.2024 - Current
- Process requisitions for stock items and special orders to support departmental needs.
- Monitor inventory levels and identify low stock items to ensure timely reordering.
- Prepare and obtain vendor price quotes and create purchase orders for stock items and special requests.
- Receive, count, and verify deliveries; stock shelves and organize overstock inventory.
- Maintain accurate records by filing purchase orders, requisitions, packing slips, and vouchers.
Merchandising and Inventory Leader
PetSmart
Hamilton, New Jersey
11.2019 - 05.2022
- Maintains and ensures shelves and storage areas are well stocked with merchandise and inventory.
- Prioritizing safety for workers, customers, and animals by doing daily, weekly, and monthly safety walks.
- Operating a forklift to receive shipments and maintain an organized back room.
- Interviewing potential team members for the department.
- Providing clear communication, time management, and delegating projects to the team.
Associate Leader
PetSmart
Hamilton, New Jersey
08.2018 - 11.2019
- Provides customer service and assists customers in locating and selecting merchandise.
- Supports the store manager with delegating job duties to associates.
- Prices merchandise and takes inventory of supplies.
- Unpacks pallets and displays advertising for products.
- Educated pet parents on the needs of their pets while additionally selling training classes, puppy kits, and grooming.
- Open and closed cash registers with preforming tasks such as counting money, balancing tills, and make cash deposits.
Cashier
PetSmart
Hamilton, New Jersey
08.2015 - 08.2018
- Cashier, welcomed customers and answered questions.
- Provided customer service with help locating items and advice/recommendations.
- Kept work area tidy and organized.
Receptionist
Kessel Dermatology
Hamilton, New Jersey
06.2013 - 08.2015
- Answered telephones and scheduled patient appointments.
- Assisted with gathering medical charts for patients appointments and follow-ups.
- Filed medical documentation.
Education
Mercer County Community College - Criminal Justice
Mercer County Community College
Trenton, New Jersey01.2016
Steinert High School East -
Steinert High School East
Hamilton, New Jersey06.2015
Skills
- Stock level monitoring
- Vendor communication
- Time management
- Attention to detail
- Inventory management
- Purchase order processing
- Customer service
- Effective communication
Timeline
Clerk 1
Mercer County Board of Social Services
02.2024 - Current
Merchandising and Inventory Leader
PetSmart
11.2019 - 05.2022
Associate Leader
PetSmart
08.2018 - 11.2019
Cashier
PetSmart
08.2015 - 08.2018
Receptionist
Kessel Dermatology
06.2013 - 08.2015
Mercer County Community College - Criminal Justice
Mercer County Community College
Steinert High School East -
Steinert High School East