Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Raymond

Westfield,NY

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions. Creative problem-solver versed in customer service. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software. Skilled at problem solving with dedication to efficiency and accuracy. Reliable offering strong multitasking, problem-solving, and communication skills, as well as, strengths in promoting products, and finalizing sales. Successful at upselling target items, and giving customer positive experiences to drive loyalty, and repeat business. Trained in customer service areas, and flexible with changing business needs.

Overview

17
17
years of professional experience

Work History

Stock Associate /Cashier

Aldi Foods
Jamestown, NY
03.2021 - Current


  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Warehouse Picker

R&P Pools Inc
North Tonawanda, NY
02.2018 - 10.2018
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Mail Carrier

USPS
Orchard Park, NY
03.2017 - 09.2017
  • Distributed mail to post office boxes, residences and businesses.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Main Bartender

Geckos Bar& Grille
Buffalo, NY
02.2015 - 02.2017


  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Operated efficiently in high-volume setting.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Consulted with managers to organize special events and promotions.

Bartender

B.P.O.E Elks Lodge #263
Jamestown, New York
05.2014 - 01.2015
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Sold pull tabs
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Bartender/Waitress

Jeremys Belview
Jamestown, NY
01.2011 - 01.2015
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Made cash deposits

Assistant Manager

American Eagle Outfiters
Lakewood, NY
02.2002 - 09.2010
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

Education

Bachelor of Arts -

Westminster University
London, UK
06.2010

Bachelor of Arts -

Mercyhurst University
Erie, PA
01.2010

Associate of Arts -

Jamestown Community College
Jamestown, NY
05.2007

High School Diploma -

Jamestown High School
Jamestown, NY
05.2005

Skills

  • Detail-Oriented
  • Work Task Prioritization
  • Sales and marketing
  • Operations management
  • Project Management
  • Improvement initiatives
  • Focus and Follow-Through
  • Business Leadership
  • Teamwork and Professionalism
  • Team Leadership
  • Microsoft Office Suite
  • Coaching and Mentoring

Timeline

Stock Associate /Cashier

Aldi Foods
03.2021 - Current

Warehouse Picker

R&P Pools Inc
02.2018 - 10.2018

Mail Carrier

USPS
03.2017 - 09.2017

Main Bartender

Geckos Bar& Grille
02.2015 - 02.2017

Bartender

B.P.O.E Elks Lodge #263
05.2014 - 01.2015

Bartender/Waitress

Jeremys Belview
01.2011 - 01.2015

Assistant Manager

American Eagle Outfiters
02.2002 - 09.2010

Bachelor of Arts -

Westminster University

Bachelor of Arts -

Mercyhurst University

Associate of Arts -

Jamestown Community College

High School Diploma -

Jamestown High School

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Ashley Raymond