Ashley Reynolds
Yukon,OK
Summary
Dynamic and results-driven professional with extensive experience in customer service at my previous employers. Proven ability to enhance customer engagement and resolve issues effectively. Skilled in cash handling and fostering teamwork, consistently delivering exceptional service and cultivating loyal clientele. Recognized for reliability and maintaining a positive work environment.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
Cindy's Resale
08.2015 - 08.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Receptionist
MIDCON Data Services
01.2013 - 07.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Bartender/Server
Louies Grill & Bar
03.2006 - 03.2010
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server and Corporate Trainer
Boomerang Grille/HSRG
03.2002 - 08.2004
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Trained new employees.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
No Degree - General Studies
Redlands Community College
El Reno, OKNo Degree - Human Resources
Oklahoma State University-OKC
Oklahoma City, OKHigh School Diploma -
Mount St. Mary's High School
Oklahoma City, OK05-2005
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer engagement
- Cash handling
- Customer assistance
- Reliability and punctuality
- Phone etiquette
Timeline
Retail Sales Associate
Cindy's Resale
08.2015 - 08.2016
Receptionist
MIDCON Data Services
01.2013 - 07.2014
Bartender/Server
Louies Grill & Bar
03.2006 - 03.2010
Server and Corporate Trainer
Boomerang Grille/HSRG
03.2002 - 08.2004
No Degree - General Studies
Redlands Community College
No Degree - Human Resources
Oklahoma State University-OKC
High School Diploma -
Mount St. Mary's High School
Similar Profiles
Leslie JuarezLeslie Juarez
Sales Representative at Cindy's UniformsSales Representative at Cindy's Uniforms
Cindy PendletonCindy Pendleton
Owner/Teacher at Miss Cindy's PreschoolOwner/Teacher at Miss Cindy's Preschool
Alena SvetelskaAlena Svetelska
Babysitter at Cindy's DaycareBabysitter at Cindy's Daycare
Destiny McCrayDestiny McCray
CNA at Spanish Cove Retirement VillageCNA at Spanish Cove Retirement Village
AKOMBI MUPIAKOMBI MUPI
RN Charge Nurse at Baptist Village of Oklahoma CityRN Charge Nurse at Baptist Village of Oklahoma City