Ashley Rhame
Concentrix
Decatur,AL
9
years of professional experience
Graduated with honors
Deans list
Work History
Technical Advisor II
2 Years 1 Month- Assisted merchant with Intuit software. Helped people learn the basic steps of how to use the program effectively, as well as helping with more complex customer issues such as payments and money movement.
- Provided guidance to software users, simplifying complex processes to enhance user understanding and proficiency.
- Resolved a variety of complex customer issues related to software functionality, demonstrating strong problem-solving skills.
- Enhanced customer understanding of software features through clear communication and effective training.
- Managed and resolved payment-related inquiries and issues, ensuring compliance and customer satisfaction.
Training Manager / HR Assistant
4 Years 2 Months- Help train new employees and provide strong communication of the company’s policies. Ensure new hires know their role and its duties. Create and share unique ways to learn new initiatives creatively and produce a team atmosphere.
- Established creative learning initiatives that cultivated a collaborative team atmosphere, enhancing knowledge retention and application.
- Enhanced new-hire knowledge through the design and delivery of targeted training sessions, which reduced the learning curve and improved job readiness.
- Communicated organizational policies with clarity and precision, ensuring consistent understanding and adherence across all levels of the workforce.
- Facilitated the onboarding process by creating supportive and informative programs, which led to higher levels of job satisfaction and retention.
Administrative Assistant / HR Assistant
3 Years- Created all travel arrangements for busy hotel owners, including booking flights, hotels, and rental cars. Scheduled meetings and appointments. Created memos or documents that outline any new team information per the brand.
- Streamlined complex travel arrangements, delivering cost-effective and convenient solutions for executive travel needs.
- Enhanced office efficiency through the implementation of a robust document management system, improving accessibility and organization.
- Facilitated seamless team communication by drafting and distributing informative internal memos, ensuring clarity and alignment across departments.
- Contributed to human resources tasks by maintaining accurate employee records and assisting with onboarding processes.
- Improved meeting-scheduling efficiency, reducing conflicts, and optimizing resource utilization.
- Demonstrated exceptional organizational skills by maintaining meticulous records and managing administrative tasks with precision.
Education
Bachelor's - Human Resource Management
- Exhibited effective communication skills in various academic projects and presentations, ensuring clarity and understanding among team members and instructors. Communicated effectively in academic settings, showcasing strong interpersonal skills crucial for employee relations and team collaboration. Demonstrated analytical skills in academic projects, providing data-driven insights and recommendations aligned with strategic HR planning. Leveraged effective communication skills to enhance team dynamics and project outcomes, underscoring adaptability as a team player. Showcased professional demeanor and communication skills in academic presentations, ensuring clarity and engagement with the audience. Utilized problem-solving abilities to address challenges in academic projects, enhancing understanding and promoting effective solutions.
- GPA: 3.8
- Transfer Credits
Skills
Directed training and mentoring activities to build team capability.
Used analytics to inform technical decisions and operational planning.
Oversaw technical operations management activities.
Maintained network administration processes and system performance.
Led customer support efforts to address user needs.
Designed training curriculum to support consistent learning outcomes.
Drove teamwork and collaboration across functions.
Applied problem-solving skills to resolve operational issues.
Prioritized time management across competing responsibilities.
Maintained attention to detail in task execution and review.
Strengthened problem-solving abilities to support efficient resolution.
Delivered excellent communication across teams and stakeholders.
Used active listening to better understand needs and concerns.
Section name
- Demonstrates strong organizational skills and the ability to manage multiple tasks simultaneously, ensuring deadlines are consistently met.
- Possesses excellent communication and interpersonal skills, fostering positive relationships with clients and team members alike.
- Exhibits a proactive and resourceful approach to problem-solving, consistently seeking innovative solutions to complex challenges.
- Committed to continuous learning and professional development, eagerly embracing new technologies and methodologies to enhance performance.
- Maintains a positive and energetic attitude, contributing to a collaborative and supportive team environment.
- Leverages excellent negotiation and conflict-resolution skills to resolve disputes and maintain harmonious working relationships.
Timeline
Technical Advisor II
Concentrix
10.2024 - CurrentRead More
Training Manager / HR Assistant
Southern Hospitality Group
06.2020 - 08.2024Read More
Administrative Assistant / HR Assistant
SiddhiHospitality
07.2017 - 07.2020Read More
Calhoun Community College
from Transfer Credits
Read More
Strayer University
Bachelor's from Human Resource Management
Read More