Ashley Rhodes
Tulsa
Summary
Accomplished and energetic Direct Support Professional(DSP) and Habilitation Training Specialist(HTS) with a solid history of achievements in Home Health. Motivated leader with strong organizational and prioritization abilities areas of expertise include vital sign readings, medication management, and companionship.
Overview
10
10
years of professional experience
Work History
HTS/DSP
Magna Home Health Care Inc
Broken Arrow, OK
04.2024 - 01.2025
- Assisted clients with daily living activities to promote independence and well-being.
- Implemented safety protocols to ensure a secure environment for clients and staff.
- Documented client progress and reported changes to healthcare team for ongoing assessment.
- Collaborated with multidisciplinary teams to develop personalized care plans for clients.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Completed regular check-ins and progress report for each client.
Personal Care Assistant
Public Partnerships
Boston, MA
08.2017 - 07.2019
- Provided emotional support to clients, enhancing overall well-being.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Assisted with daily living activities, running errands, and household chores.
Customer Service Representative
IPacesetters
Tulsa, OK
12.2015 - 02.2017
- Resolved customer inquiries through phone, email, and chat channels efficiently.
- Utilized CRM software to track customer interactions and ensure prompt follow-up.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Provided training and mentorship to new staff on company policies and procedures.
Crew Member
Taco Bueno
Tulsa, OK
07.2015 - 10.2015
- Prepared food items following safety and quality standards.
- Assisted in training new crew members on operational procedures.
- Maintained cleanliness and organization of workstations throughout shifts.
- Provided excellent customer service, addressing inquiries and concerns promptly.
Education
High School Diploma -
Tulsa Tech
Tulsa, OK07.2023
Skills
- Teamwork and collaboration
- Caring companionship
- Documentation and record keeping
- Vitals monitoring and documentation
- Medication management
- CPR Certification
Timeline
HTS/DSP
Magna Home Health Care Inc
04.2024 - 01.2025
Personal Care Assistant
Public Partnerships
08.2017 - 07.2019
Customer Service Representative
IPacesetters
12.2015 - 02.2017
Crew Member
Taco Bueno
07.2015 - 10.2015
High School Diploma -
Tulsa Tech