ASHLEY R. NADEAU
Willis
Summary
Operations and program management professional with extensive experience leading large-scale projects and improving business processes. Demonstrated ability to harmonize teams, data, and workflows to solve complex challenges and enhance operational efficiency. Proven track record in managing programs for over 1,400 participants, ensuring compliance and timely project execution.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Program Manager, Graduation Operations
Texas Virtual Schools
07.2024 - 07.2026
- Led graduation operations for one of the organization's largest initiatives, overseeing planning, reporting, compliance, communications, and project execution for more than 1,400 students and stakeholders each year.
- Managed complex, multi-department program serving 1,100-1,400 participants annually, ensuring timely milestone completion and adherence to compliance requirements.
- Coordinated large-scale projects encompassing logistics, communications, scheduling, documentation, staffing, and post-project analysis to ensure seamless execution.
- Built the organization's primary executive dashboard in Google Sheets, giving leadership real-time visibility into performance, forecasting, and operational metrics.
- Improved reporting accuracy by developing standardized tracking systems and streamlining data across multiple departments.
- Led process improvement projects that reduced manual work, increased efficiency, and created greater organizational transparency.
- Delivered executive reports weekly, supporting strategic planning and informed leadership decision-making.
- Trained staff on reporting tools, operational procedures, and best practices to improve consistency across teams.
- Served as the primary resource for reporting, compliance tracking, and operational analytics.
Operations Coordinator
Texas Virtual Schools
05.2021 - 07.2024
- Supported organization-wide operations by coordinating projects, improving processes, and partnering with leadership to enhance student services and organizational performance.
- Managed multiple projects simultaneously, balancing competing priorities and ensuring compliance with regulatory requirements.
- Coordinated initiatives across departments to ensure projects stayed on schedule and met organizational goals.
- Worked closely with leadership to identify challenges, implement solutions, and improve operational efficiency.
- Facilitated hiring, onboarding, training, and support processes to enhance staff integration and development.
- Developed documentation and standardized procedures to enhance consistency and foster team collaboration.
Case Manager, Special Education Services
Willis Independent School District
01.2021 - 12.2021
- Developed individualized education plans for students with special needs.
- Coordinated compliance, documentation, and multidisciplinary collaboration to ensure students received tailored services and support.
- Coordinated resources and support services for at-risk students.
- Facilitated communication between students, families, and school staff.
Case Manager, Special Education
Willis Classical Academy
01.2017 - 12.2020
- Coordinated individualized education plans, ensured state compliance, and collaborated with families and educators to enhance student success.
- Coordinated individualized education plans for diverse student needs at Willis Classical Academy.
- Collaborated with teachers to implement effective support strategies for students.
- Monitored student progress and adjusted interventions.
Behavioral Program Specialist
Autism Behavioral Center
01.2014 - 12.2016
- Developed individualized behavioral intervention plans for clients with autism.
- Implemented behavior intervention plans, tracked progress, analyzed outcomes, and collaborated with multidisciplinary teams to enhance client outcomes.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Conducted assessments to identify client needs and progress in therapy.
Education
Master of Education - Curriculum Design
Southern New Hampshire University
Bachelor of Arts - Psychology, Community Sociology
Southern New Hampshire University
Skills
- Program & Project Management
- Operations Leadership
- Change Management
- Stakeholder engagement
- Cross-Functional Collaboration
- Strategic Planning
- Process Improvement
- Risk compliance
- Data analytics
- Reporting dashboards
- Dashboard Development
- Microsoft Excel (Advanced)
- Google Sheets
- Microsoft 365
- Google Forms
- Google Slides
- Process Documentation
- Lean management
- Team training
- Student Information Systems
Selected Achievements
- Designed the executive dashboard used to monitor organizational performance and support leadership decisions.
- Led operational programs serving more than 1,400 participants each year.
- Delivered executive reporting that informed planning, forecasting, and organizational strategy.
- Improved operational efficiency by standardizing workflows and reporting processes.
- Successfully managed complex projects involving multiple departments, stakeholders, and competing priorities.
Professional Development
- Youth Mental Health First Aid
- CPR & Safety Certified
- Make Your Motion Matter Award Recipient
Certification
- EC-6 Generalist Teacher Certification
- EC-12 SPED Teacher Certification
Timeline
Program Manager, Graduation Operations
Texas Virtual Schools
07.2024 - 07.2026
Operations Coordinator
Texas Virtual Schools
05.2021 - 07.2024
Case Manager, Special Education Services
Willis Independent School District
01.2021 - 12.2021
Case Manager, Special Education
Willis Classical Academy
01.2017 - 12.2020
Behavioral Program Specialist
Autism Behavioral Center
01.2014 - 12.2016
Master of Education - Curriculum Design
Southern New Hampshire University
Bachelor of Arts - Psychology, Community Sociology
Southern New Hampshire University