ASHLEY ROBERTS
Bronx,NY
Summary
Compassionate and detail-oriented Registered Nurse with a strong interest in women’s health. Clinical foundation includes hands-on experience in Labor and Delivery, patient assessment, care planning, and home health coordination for medically complex cases. Passionate about supporting women through all stages of reproductive health with empathy, education, and evidence-based care. Known for being a fast learner, adaptable team player, and committed advocate for patient-centered outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative & Clinical Services Coordinator
Children's Hospital of Philadelphia
04.2020 - Current
- Perform advanced administrative tasks including triage calls, coordination, and scheduling.
- Assist with complex patient services including scheduling appointments, check outs, sending documentation and contacting appropriate clinicians.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Open, sort, and route incoming messages.
- Obtain precertification for imaging procedures.
- Enhanced team collaboration by conducting regular meetings and promoting open communication among staff members.
- Improved patient care by coordinating clinical services and streamlining processes.
Registered Nurse
CareSphere Home Health Agency
09.2024 - 07.2025
- Conduct comprehensive patient assessments and developing individualized care plans for diverse patient populations.
- Assess patient medical history and current condition to develop individualized care plans.
- Coordinated with patients and families to develop home care plans.
- Documenting patient progress, interventions, and outcomes in compliance with regulatory standards.
- Provide guidance and education to family members on patient care needs and health maintenance.
- Regularly re-assess patients' progress to determine any necessary adjustments to the care plan.
- Ensured that all state and federal home care guidelines were followed.
- Ensured LPN compliance with care standards and documentation requirements.
- Collaborated with HR and management to screen, interview, and onboard new team members.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Student Nurse
Chesapeake Regional Hospital
06.2024 - 07.2024
- Observed clinical practices of nurses during labor and delivery procedures in order to gain knowledge about best practice standards.
- Provided emotional support for partners and family members who are present during birth experience.
- Ensured that all safety protocols were followed during deliveries by monitoring vital signs of both mother and baby.
- Made appropriate interventions by reading and interpreting fetal heart monitors.
- Transported patients and their families to different areas of the hospital.
- Cleaned and sterilized instruments, disposing of contaminated supplies.
- Utilized critical thinking skills to assess patient needs during labor and delivery process.
Student Nurse
ECPI University
01.2023 - 07.2024
- Gained experience providing patient care in a variety of settings.
- Provided direct patient care, such as taking vital signs, measuring intake and output, collecting specimens.
- Assisted in administering medications and treatments under the supervision of Registered Nurses.
- Administered injections and intravenous fluids, highlighting accuracy and attention to detail.
- Assisted in providing care and support to patients with varying medical conditions, demonstrating excellent communication skills.
- Utilized critical thinking skills to assess patient needs, prioritize tasks and intervene appropriately when necessary.
- Maintained patient confidentiality according to HIPAA regulations.
Patient Service Associate
Children's Hospital of Philadelphia
08.2018 - 04.2020
- Greet patients and families and provide exceptional customer service.
- Ensure timely and efficient patient check-in process.
- Properly collect and enter patient demographics, pharmacy, and insurance information into the hospital registration system.
- Prepare department for upcoming appointments by reviewing next day patients.
- Call families when appropriate to discuss referrals or update insurance information.
Unit Secretary
Mount Sinai West Hospital
02.2016 - 05.2018
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
Education
Associate of Science - Nursing
ECPI University
Virginia Beach, VA07-2024
Bachelor of Science - Nursing
Capella University
01-2026
Skills
- Adaptability & Flexibility
- Strong Interpersonal Skills
- Patient and family advocacy
- Compassion and empathy
- Patient monitoring
- Care planning
- Verbal and Written Communication
- Patient assessments
- Documentation and charting
Certification
- BLS
- Licensed Registered Nurse
LANGUAGES
Spanish
Intermediate (B1)
Timeline
Registered Nurse
CareSphere Home Health Agency
09.2024 - 07.2025
Student Nurse
Chesapeake Regional Hospital
06.2024 - 07.2024
Student Nurse
ECPI University
01.2023 - 07.2024
Administrative & Clinical Services Coordinator
Children's Hospital of Philadelphia
04.2020 - Current
Patient Service Associate
Children's Hospital of Philadelphia
08.2018 - 04.2020
Unit Secretary
Mount Sinai West Hospital
02.2016 - 05.2018
Associate of Science - Nursing
ECPI University
Bachelor of Science - Nursing
Capella University
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