Ashley Rocha
Executive Assistant
Lawrenceville,GA
Summary
Driven and resourceful administrative professional with 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dependable and quick-learning team player with effective communication skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Classroom Assistant
Countryside Montessori School
Auburn, GA
01.2022 - Current
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Cleaned and organized supplies and related materials.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Prepared reports and maintained administrative records.
- Developed and implemented strategies to improve student engagement.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Barista
Starbucks
Rancho Cucamonga, CA
12.2020 - 08.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Operated espresso machines and commercial coffee brewers to create beverages.
Executive Administrative Assistant
One Voice Student Missions
Pasadena, CA
08.2017 - 08.2020
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
No Degree - Human Development And Psychology
Life Pacific University
San Dimas, CA 05.2001 -
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA 08.2011 - 05.2015
Skills
Schedule Management
Office management
Attention to Detail
Excellent Communication
Multitasking Abilities
Teamwork and Collaboration
Organization and Time Management
Timeline
Classroom Assistant
Countryside Montessori School
01.2022 - Current
Barista
Starbucks
12.2020 - 08.2021
Executive Administrative Assistant
One Voice Student Missions
08.2017 - 08.2020
High School Diploma -
Rancho Cucamonga High School
08.2011 - 05.2015
No Degree - Human Development And Psychology
Life Pacific University
05.2001 -