Ashley Rodgers
Denham Springs,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent critical thinking and problem solving skills. Accustomed to multitasking while working quickly and efficiently to meet demands. Reliable and prioritizes communication skills.
Currently enrolled in LSU. Majors in Mass Communication with a concentration in Public Relations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Lsu Urec
2021.09 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Cleared pool areas of debris and hazardous objects to increase safety.
Front Desk Receptionist
Air Salon
2020.06 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained Retail stock and sales
Waitress
Chow Yum Phat
2020.08 - 2021.01
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Denham Springs High School
Denham Springs, LA05.2020
Skills
- Policy Management
- CPR Certified
- Fall Prevention
- Emergency Awareness
- Water Sampling
- Problem Resolution
- Time Management
- Critical Thinking
- Public Safety
- Team Collaboration
- Customer Service
- Telephone Etiquette
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Lsu Urec
2021.09 - Current
Waitress
Chow Yum Phat
2020.08 - 2021.01
Front Desk Receptionist
Air Salon
2020.06 - Current
High School Diploma -
Denham Springs High School
- First Aid/CPR Certified
Similar Profiles
Joshua FiguracionJoshua Figuracion
Facility Operations Supervisor at Lsu UrecFacility Operations Supervisor at Lsu Urec
Kanyiraluchi OfoegbuKanyiraluchi Ofoegbu
Student Assistant at UREC at University of West GeorgiaStudent Assistant at UREC at University of West Georgia
Rashaan WhiteRashaan White
Head Student Manager at URECHead Student Manager at UREC