Ashley Rodgers
Denham Springs,USA
Summary
Dedicated communications professional with over 5+ years of customer service experience. I have worked with people in many different fields, but my devotion to the people I help stays the same. Well-versed in building working and nonworking interpersonal relationships, I am adaptable, positive, and determined. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Robinson Brothers Ford Lincoln
06.2025 - 08.2026
- Assisted customers with product inquiries and service scheduling, enhancing customer satisfaction.
- Assisted the Lincoln Sales manager maintain incoming and outgoing stock inventory
- Coordinated customer appointments and services
- Coordinated vehicle delivery processes with logistics teams, ensuring seamless transitions for customers post-purchase
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient sales and split deals
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new vehicle owners on vehicle software, provided technical instructions on how to set personal preferences.
Guest Care Coordinator
Air Salon and Blow Dry Bar
07.2020 - 05.2025
- Met coverage demands by organizing effective schedules and delegating assignments.
- Drove performance to meet or exceed services and sales and promote operational excellence.
- Promoted salon retail products and services to drive sales and provide clients with at-home care routines.
- Empowered team to take control of customer relations and expand clientele.
- Identified underperforming metrics and developed growth strategies leveraging company programs, tools and resources.
- Boosted sales through successful marketing drives, positive customer relations, and product placement.
- Oversaw salon cleaning and sanitization protocols, enforcing infection-control procedures and industry best practices
- Utilized Phorest task management tool to prioritize and execute site workload.
- Acquired and retained updated knowledge of State Board of Cosmetology regulations and requirements.
- Coordinated and managed client and stylist communications
- Used company software and databases to maintain records of services performed.
Lifeguard
Louisiana State University Recreational Center
09.2021 - 03.2024
- Monitored pool area to ensure safety and compliance with health and University regulations.
- Responded promptly to emergencies, administering first aid and CPR as needed.
- Educated patrons on pool rules and safe swimming practices to prevent accidents.
- Conducted regular equipment inspections, ensuring optimal functionality and safety standards.
- Maintained physicality needed to perform required tasks with a monthly audit performed by university staff.
- Monitored and aided swim lessons for children between the ages of 6 and 12
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Public Relations
Louisiana State University
Baton Rouge, LA12.2027
High School Diploma -
Denham Springs Highschool
Denham Springs, LA06.2020
Skills
- Retail sales
- Schedule management
- Staff training
- Cultural awareness
- Performance improvement
- Revenue generation
- Task delegation
- Coordination
- Salon operations
- Promotional event coordination
- Customer relationship management
- Social media engagement
- Product management and pricing
- Customer service
- Friendly and helpful
- Strong communication and interpersonal skills
- Adaptable and flexible
- Attention to detail
- Excellent written and verbal communication
- Flexible hours
- Relationship building
- Critical thinking
- Issue troubleshooting
- Public speaking
Timeline
Sales Assistant
Robinson Brothers Ford Lincoln
06.2025 - 08.2026
Lifeguard
Louisiana State University Recreational Center
09.2021 - 03.2024
Guest Care Coordinator
Air Salon and Blow Dry Bar
07.2020 - 05.2025
No Degree - Public Relations
Louisiana State University
High School Diploma -
Denham Springs Highschool