Ashley Rodriguez

• Maintained a fast paced turn around time
• Maintained high production numbers
• Learned to work well supervised and independently with in this role
• Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
• Marked and labeled containers with accurate shipping information to prevent delays.
• Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Utilized proper techniques for lifting, packing and handling heavy objects.

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• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Trained and mentored associates to teach daily tasks and procedures.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Monitored employee performance and identified performance gaps for corrective action.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Helped customers find specific products, answered questions, and offered product advice.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Learned roles of other departments to provide coverage and keep store operational.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.