Ashley Rose
Carrollton,TX
Summary
- Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
12
12
years of professional experience
Work History
Licensed Prosthetist Assistant
SOLA Prosthetics
Carrollton, TX
09.2023 - Current
- Assists in the development of patient treatment plans and goals for prosthetic use.
- Perform gait analysis using a variety of techniques including observation, palpation, and video recording.
- Assists with fabrication of custom-made prosthetics by taking measurements, making molds, casting components and assembling parts.
- Conducts follow-up visits to evaluate patient progress and recommend adjustments for improved performance and comfort.
- Maintain accurate records of patient evaluations, therapies, results, suggestions and modifications over the course of treatment.
- Collaborate with multiple DOR's and Physical Therapists on patient treatments plans.
Bartender and Lead Service Trainer
Rock and Brews
The Colony, TX
07.2017 - 12.2023
- Maintained prominent levels of guest satisfaction while leveraging menu items for increased revenue
- Knowledgeable with restaurant processes, on a technical level of POS understanding as well as organizational steps of service
- Through suggestive selling and awareness of customer needs, promote key items and help drive sales to meet weekly KPI's of restaurant and service team
- Personally responsible for training new service employees in proper operational procedures, from steps of customer service to POS understanding, and suggestive selling new techniques
- Assisted with inventory handling, from FIFO handling, stocking levels, and reporting to management for purchasing decisions
Physical Therapy Technician
Physical Therapy of Plano
Plano, TX
07.2017 - 09.2018
- Encouraged patient wellness through instruction and motivation of key activities and exercises that promote functionality and exercise under direction of medical staff professionals
- Worked with 15-20 patients a day, often multiple simultaneously, and a wide range of different ages, to effectively rehab and gain progress in their recovery
- Administered active and passive manual therapeutic exercises, therapeutic massages, also utilization of other treatment methods that combine heat, light, sound, and water. Along with electrical modality treatments, such as ultrasound
Wait Staff/ Lead Service Trainer
BJ's Restaurant & Brewhouse
Denton, TX
08.2014 - 07.2017
- Consistently provided professional and engaging customer satisfaction.
- Recipient of Multiple Service Awards and Company Awards pertaining to reliability and leadership.
- Responsible for training of new wait-staff and emersion into company’s brand.
- Knowledgeable with restaurant processes, on a technical level of POS understanding as well as organizational steps of service.
Customer Service/ Associate Sales Assistant
Pollock Orora
Grand Prairie, TX
05.2012 - 08.2014
- Assisted lead CSR representatives quoting customers with competitive pricing to maintain the company's annual billion dollar a year revenue
- Assisted with proper entry of 40+ orders a day to help hit the monthly sales order quota
- Updated filing system to better assist in locating current and past files as to increase productivity by 25%
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Education
Bachelor of Science - Kinesiology
University of North Texas
Skills
- Microsoft Office
- Point-of-Sales systems (POS)
- Data Entry
- HIPAA compliant
- Interpersonal Communication Skills
- Inventory Control
- Clinical Documentation
- Patient Education
- Interdisciplinary Collaboration
- Prosthetic fabrication
Timeline
Licensed Prosthetist Assistant
SOLA Prosthetics
09.2023 - Current
Bartender and Lead Service Trainer
Rock and Brews
07.2017 - 12.2023
Physical Therapy Technician
Physical Therapy of Plano
07.2017 - 09.2018
Wait Staff/ Lead Service Trainer
BJ's Restaurant & Brewhouse
08.2014 - 07.2017
Customer Service/ Associate Sales Assistant
Pollock Orora
05.2012 - 08.2014
Bachelor of Science - Kinesiology
University of North Texas