Ashley Ross
Charleston,SC
Summary
Experienced Licensed Veterinary Technician with leadership in departmental planning and fiscal management. Streamlined inventory processes while fostering high staff morale and performance. Developed and mentored teams through effective training, ensuring the delivery of high-quality patient care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Licensed Veterinary Technician
Veterinary Dental Care
Mount Pleasant, SC
05.2022 - Current
- Anesthetic induction and monitoring
- Executed IV catheter placements to ensure effective medication administration and fluid therapy
- Executed blood draws to support diagnostic testing and patient care
- Dentistry
- Dentistry Radiology
- Inpatient nursing care
- Intake and Discharge of surgical patients, including estimate reviews
- Calculate and prepare medications
- Applied patient restraint techniques during procedures to enhance safety and comfort for patients
- Customer Service
- Conducted training for new hires on veterinary protocols and practices to improve team integration
- Oversee inventory needs
Head Licensed Veterinary Technician
Grand Oaks Animal Hospital
Charleston, SC
07.2021 - 11.2021
- Protocol setup and implementation
- Oversaw scheduling and time off requests, ensuring optimal staffing levels for seamless operations
- Trained new technicians, fostering proficiency in veterinary procedures and protocols to improve team performance
- Induced and monitored anesthesia to ensure patient safety during procedures
- Inpatient nursing care
- Performed blood draws for diagnostic testing
- IV catheter placement
- Provided dental care, contributing to enhanced health and well-being of patients
- Radiology
- Restraint
- Customer Service
Licensed Veterinary Technician
West Ashley Veterinary Clinic
Charleston, SC
05.2012 - 07.2021
- Anesthetic induction and monitoring
- IV catheter placement
- Phlebotomy
- Assisted in dental procedures to enhance patient comfort and safety during treatments
- Assisted with radiology procedures to ensure accurate imaging
- Provided inpatient nursing care to monitor and support patient recovery and well-being
- Medication calculation and administration
- Pharmacy
- Restraint
- Delivered customer service while cross-training with reception to improve client interactions
- Training new hires
- Jobs listed below were promotions in addition to acting as an LVT
Inventory Manager
West Ashley Veterinary Clinic
Charleston, SC
07.2017 - 07.2021
- Managed inventory of controlled substances to ensure compliance and accurate DEA log maintenance
- Streamlined protocol for monitoring inventory needs to optimize resource allocation
- Conducted comprehensive audits of hospital, doctor, and technician inventory needs to enhance accuracy and accountability
Kennel Technician Manager
West Ashley Veterinary Clinic
Charleston, SC
07.2018 - 07.2021
- Led recruitment efforts to attract and select qualified candidates for kennel team
- Assessed candidates' applications to identify suitable matches for open positions.
- Pre-screen applicants with initial interview
- Implement and maintain training protocols
- Trained new hires on protocols and best practices
- Managed daily staff schedules, optimizing coverage and ensuring smooth workflow
Veterinary Assistant - Overnight Shift
Charleston Veterinary Referral Center
Charleston, SC
05.2011 - 05.2012
- Accompanied hospitalized patients on walks to facilitate healing and improve overall comfort.
- Executed cleaning tasks to maintain high standards of sanitation for patient safety and staff well-being.
- Assessed vital signs to monitor patients' health status.
- Intake/Discharge
- Handled incoming phone calls to provide timely support and enhance communication for clients and staff.
- Laundry
- Stocking
Camp Counselor / Shift Leader / Receptionist
Camp Bow Wow
Charleston, SC
09.2010 - 05.2011
- Monitored 30+ dogs in play yards to ensure safety and engagement
- Provided daily feeding for dogs, monitored intake and hydration, and ensured fresh water availability for boarded pets.
- Administered medications according to the established schedule.
- Deep clean, maintain and set up individual kennels and play yards
- Bathe and trim nails upon request
- Communicated with pet owners to confirm boarding dates and address special needs
- Obtain vaccination records and update client files
- Managed daily opening and closing of business, ensuring seamless operations and adherence to schedules.
- Accept and process payments
- Updated company website, newsletter, and Facebook page to improve customer engagement and communication.
- Answer multi-line phone, operate fax and copy machine
Corporate Sales / Catering Sale Manager
Embassy Suites Historic Charleston
Charleston, SC
09.2006 - 09.2009
- Coordinated with arriving groups to finalize meeting and event details, ensuring optimal room set-up, AV equipment, internet connectivity, and F&B needs
- Researched and solicited companies, cold called to establish new business accounts, contributing to revenue growth
- Participated in local and out-of-town networking functions to establish and strengthen business relationships
- Led biweekly meetings to update staff on upcoming events and operational details, enhancing team preparedness
- Ensured accurate daily revenue accounting to maintain financial integrity.
- Assist in daily hotel operations including check-in, check-out, reservations
Guest Services / Concierge
The Sanctuary at Kiawah Island
Kiawah Island, SC
04.2004 - 08.2006
- Coordinated and organized guest needs and activities, including dining, spa, transportation, private jet rentals, and overall itineraries, to ensure seamless experiences.
- Ensured compliance with AAA 5 Diamond Standards, elevating overall guest satisfaction.
- Assisted in preparations for pre-opening and launch of luxury hotel, enhancing service readiness and guest engagement.
Guest Service Representative
Market Pavilion Hotel | Grill 225
Charleston, SC
05.2002 - 04.2004
- Addressed guest needs promptly, resulting in improved satisfaction
- Coordinated and maintained group events to enhance overall guest experience
- Managed and received inventory for Grill 225, ensuring accurate stock levels and availability
- Balanced daily desk accounting records to ensure accuracy
Education
Associate of Applied Science - Veterinary Technology
Trident Technical College
Moncks Corner, SC 08.2010 - 05/2012
Bachelor of Arts - Communications
College of Charleston
Charleston, SC 08.1999 - 12/2003
Skills
- Medical Terminology
- Anatomy Knowledge
- Inventory Management
- Time Management
- Multi-tasking
- Problem Solving
- Customer service
- Phone Etiquette
- EMR Systems
- Anesthesia
- Triage
- Nursing
- Computer Skills
- Hospital experience
- Animal Handling
- Medical Imaging
- Venipuncture and Phlebotomy
- Teaching
- Veterinary Technician Experience
- Animal restraint
- Medication Administration
Certification
- Fear Free Certified
- Veterinary Technician Certification
- Veterinary Technician License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Licensed Veterinary Technician
Veterinary Dental Care
05.2022 - Current
Head Licensed Veterinary Technician
Grand Oaks Animal Hospital
07.2021 - 11.2021
Kennel Technician Manager
West Ashley Veterinary Clinic
07.2018 - 07.2021
Inventory Manager
West Ashley Veterinary Clinic
07.2017 - 07.2021
Licensed Veterinary Technician
West Ashley Veterinary Clinic
05.2012 - 07.2021
Veterinary Assistant - Overnight Shift
Charleston Veterinary Referral Center
05.2011 - 05.2012
Camp Counselor / Shift Leader / Receptionist
Camp Bow Wow
09.2010 - 05.2011
Associate of Applied Science - Veterinary Technology
Trident Technical College
08.2010 - 05/2012
Corporate Sales / Catering Sale Manager
Embassy Suites Historic Charleston
09.2006 - 09.2009
Guest Services / Concierge
The Sanctuary at Kiawah Island
04.2004 - 08.2006
Guest Service Representative
Market Pavilion Hotel | Grill 225
05.2002 - 04.2004
Bachelor of Arts - Communications
College of Charleston
08.1999 - 12/2003