Ashley Russell
Summerville,SC
Summary
Service-oriented delivery professional with demonstrated record of road safety. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
2026
2026
years of post-secondary education
Work History
Delivery Driver
Amazon flex
Summerville, SC
03.2023 - Current
- Delivered packages efficiently across multiple routes daily.
- Maintained accurate records of deliveries and pickups regularly.
- Inspected vehicles for safety and compliance before each shift.
- Loaded and unloaded freight safely to ensure secure transport.
- Navigated various routes using GPS technology effectively.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Cashier
Walmart
Summerville, South Carolina
03.2025 - 09.2025
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
Sales Associate
Metro by T-Mobile
Summerville, South Carolina
05.2017 - 08.2022
- Assisted customers with product selection and service inquiries.
- Demonstrated wireless products and services to enhance customer understanding.
- Processed sales transactions accurately and efficiently at the point of sale.
- Resolved customer complaints promptly to ensure satisfaction and retention.
- Educated customers on plans, features, and promotions available at Metro by T-Mobile.
- Maintained store cleanliness and organization to create welcoming atmosphere.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Customer Service Representative
Iqor
North Charleston, South Carolina
02.2008 - 04.2012
- Assisted customers with inquiries through various communication channels.
- Resolved issues promptly to enhance customer satisfaction and loyalty.
- Documented customer interactions in the CRM system for future reference.
- Educated customers on product features and services to increase knowledge.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
Pennfoster High
Chandler, AZSkills
- Route navigation
- Vehicle inspection
- Record keeping
- Load management
- GPS utilization
- Customer relationship management
- Transaction processing
- Inventory management
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Attention to detail
- Heavy lifting
- Positive attitude
- Courteous and polite demeanor
Timeline
Cashier
Walmart
03.2025 - 09.2025
Delivery Driver
Amazon flex
03.2023 - Current
Sales Associate
Metro by T-Mobile
05.2017 - 08.2022
Customer Service Representative
Iqor
02.2008 - 04.2012
Pennfoster High