Ashley Russell
Server
Tulsa,OK
Overview
4
4
years of professional experience
2
2
Certification
Work History
Server
Outback Steakhouse
Broken Arrow, Oklahoma
06.2025 - Current
- Resolved customer complaints swiftly and professionally to enhance guest satisfaction.
- Provided excellent customer service, ensuring a pleasant dining experience for all patrons.
- Carried food and drink, refilled drinks, and cleared dirty dishes.
- Maintained up-to-date menu knowledge to answer guest inquiries accurately.
- Coordinated effectively with hosts, bussers, and kitchen staff to facilitate smooth operations.
- Performed opening and closing duties, including restocking supplies and cleaning workstations.
- Complied with health and safety rules, regulations, and procedures to maintain a safe environment.
Retail Fulfillment
Onyx Coffee Lab
Rogers, AR
06.2024 - 06.2025
- Ensured efficient order fulfillment through meticulous attention to detail and effective time management.
- Collaborated with team to consistently meet production deadlines while managing multiple tasks.
- Communicated effectively to facilitate smooth operations and address production challenges.
- Adapted quickly to frequent task switching, maintaining productivity under pressure.
Key Holder
Dollar General
Pontotoc, MS
05.2022 - 06.2023
- Stocked inventory and managed cash transactions.
- Operated POS and self-checkout systems to enhance customer experience.
- Opened and closed store safely while maintaining operational efficiency.
- Processed bank deposits and coordinated deliveries with truck drivers.
- Collaborated with team members to promote a successful work environment.
Education
Bachelor of Arts - Graphic Design
University of Mississippi
University, MSAssociate of Arts - General Studies
Northeast Mississippi Community College
Booneville, MS05-2019
Skills
- Order fulfillment and inventory management
- Customer service and cash handling
- Team collaboration and communication
- Problem-solving and improvement
- Attention to detail and organization
- Adaptability and time management
- Food safety compliance
- Support for team members
- Suggestive selling techniques
- Task prioritization
Accomplishments
- 2019 - Helen Jones Art Achievement Award / Awarded annually to a student who demonstrates exceptional growth in multiple artistic avenues.
Certification
- Drivers License
- ABLE Permit
- Food Handlers Permit
References
References available upon request.
Timeline
Server
Outback Steakhouse
06.2025 - Current
Retail Fulfillment
Onyx Coffee Lab
06.2024 - 06.2025
Key Holder
Dollar General
05.2022 - 06.2023
Bachelor of Arts - Graphic Design
University of Mississippi
Associate of Arts - General Studies
Northeast Mississippi Community College