Ashley Ryer
Cape Elizabeth,ME
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sacred Heart Mens Basketball Team Manager
Sacred Heart Mens Basketball Team
09.2023 - Current
- Streamlined communication between players, coaches, and staff for improved collaboration and decision-making.
- Oversaw inventory management of equipment, maintaining adequate supplies for practices and games without excess waste or expense.
Server/Maid
Kaler-Vaill Retirement Home
03.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Created close relationships with each of the women living there.
- Made sure that every area of the home was clean and tidy while being a friendly face to everyone living there.
Summer Camp Counselor
Cape Elizabeth Community Services
06.2021 - Current
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
- Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
- Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
Youth Basketball Coach
Cape Elizabeth Community Services
12.2020 - 02.2023
- Enhanced player performance by implementing strategic training sessions and skill development drills.
- Boosted team spirit and motivation through effective communication and positive reinforcement techniques.
- Developed individualized coaching plans for players to address specific strengths and areas of improvement.
- Collaborated with other coaches, sharing best practices and ensuring program consistency across all age groups.
Customer Service
Lobster Shack At Two Lights
05.2022 - 10.2022
- Displayed very good communication and customer service skills.
- Utilized exceptional customer service skills to satisfy all needs.
- Organized and served food to all customers
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Hostess Manager
Tacos Y Tequila Cape Elizabeth
12.2020 - 05.2022
- Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
- Streamlined reservation process for increased efficiency and improved guest experience.
- Mentored hostess team members, fostering professional growth and strong teamwork.
- Increased table turnover rate by effectively managing seating arrangements and guest flow.
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Implemented effective training programs for new hostess staff, resulting in reduced learning curves and increased productivity.
- Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
- Developed strong relationships with regular customers, creating a loyal clientele base through attentive service.
Education
Master of Science - Speech Pathology
Sacred Heart University
Fairfield, CT05.2028
High School Diploma -
Cape Elizabeth High School
Cape Elizabeth, ME06.2023
Skills
- Compassionate communication
- Issue identification and resolution
- Role Modeling
- Problem-solving abilities
- Guest Engagement
Accomplishments
- Received Seal of Biliteracy in Spanish
Certification
Seal of Bilteracy
Timeline
Sacred Heart Mens Basketball Team Manager
Sacred Heart Mens Basketball Team
09.2023 - Current
Customer Service
Lobster Shack At Two Lights
05.2022 - 10.2022
Server/Maid
Kaler-Vaill Retirement Home
03.2022 - Current
Summer Camp Counselor
Cape Elizabeth Community Services
06.2021 - Current
Youth Basketball Coach
Cape Elizabeth Community Services
12.2020 - 02.2023
Hostess Manager
Tacos Y Tequila Cape Elizabeth
12.2020 - 05.2022
Master of Science - Speech Pathology
Sacred Heart University
High School Diploma -
Cape Elizabeth High School