Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ashley Ryer

Cape Elizabeth,ME

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sacred Heart Mens Basketball Team Manager

Sacred Heart Mens Basketball Team
09.2023 - Current
  • Streamlined communication between players, coaches, and staff for improved collaboration and decision-making.
  • Oversaw inventory management of equipment, maintaining adequate supplies for practices and games without excess waste or expense.

Server/Maid

Kaler-Vaill Retirement Home
03.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Created close relationships with each of the women living there.
  • Made sure that every area of the home was clean and tidy while being a friendly face to everyone living there.

Summer Camp Counselor

Cape Elizabeth Community Services
06.2021 - Current
  • Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
  • Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.

Youth Basketball Coach

Cape Elizabeth Community Services
12.2020 - 02.2023
  • Enhanced player performance by implementing strategic training sessions and skill development drills.
  • Boosted team spirit and motivation through effective communication and positive reinforcement techniques.
  • Developed individualized coaching plans for players to address specific strengths and areas of improvement.
  • Collaborated with other coaches, sharing best practices and ensuring program consistency across all age groups.

Customer Service

Lobster Shack At Two Lights
05.2022 - 10.2022
  • Displayed very good communication and customer service skills.
  • Utilized exceptional customer service skills to satisfy all needs.
  • Organized and served food to all customers
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Hostess Manager

Tacos Y Tequila Cape Elizabeth
12.2020 - 05.2022
  • Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
  • Streamlined reservation process for increased efficiency and improved guest experience.
  • Mentored hostess team members, fostering professional growth and strong teamwork.
  • Increased table turnover rate by effectively managing seating arrangements and guest flow.
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
  • Implemented effective training programs for new hostess staff, resulting in reduced learning curves and increased productivity.
  • Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
  • Developed strong relationships with regular customers, creating a loyal clientele base through attentive service.

Education

Master of Science - Speech Pathology

Sacred Heart University
Fairfield, CT
05.2028

High School Diploma -

Cape Elizabeth High School
Cape Elizabeth, ME
06.2023

Skills

  • Compassionate communication
  • Issue identification and resolution
  • Role Modeling
  • Problem-solving abilities
  • Guest Engagement

Accomplishments


  • Received Seal of Biliteracy in Spanish

Certification

Seal of Bilteracy

Timeline

Sacred Heart Mens Basketball Team Manager

Sacred Heart Mens Basketball Team
09.2023 - Current

Customer Service

Lobster Shack At Two Lights
05.2022 - 10.2022

Server/Maid

Kaler-Vaill Retirement Home
03.2022 - Current

Summer Camp Counselor

Cape Elizabeth Community Services
06.2021 - Current

Youth Basketball Coach

Cape Elizabeth Community Services
12.2020 - 02.2023

Hostess Manager

Tacos Y Tequila Cape Elizabeth
12.2020 - 05.2022

Master of Science - Speech Pathology

Sacred Heart University

High School Diploma -

Cape Elizabeth High School

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Ashley Ryer