Hi, I’m
Ashley Saflar
Phoenix,AZ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
years of professional experience
1
Certification
Work History
Market Edge Realty
Administrative Assistant
03.2025 - 06.2025
Job overview
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Clear View Glass And Tint
Telemarketer
02.2025 - 03.2025
Job overview
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
Taco Bell
Shift Lead Manager
09.2024 - 02.2025
Job overview
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
Van Chevrolet and Cadillac
Car Salesperson
04.2024 - 09.2024
Job overview
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Rad Marketing
Sales Representative
02.2024 - 03.2024
Job overview
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Increased sales revenue by identifying and targeting high-potential accounts.
Daves Famous BBQ
Server
06.2023 - 11.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Tacobell
Customer Service Representative
06.2021 - 01.2024
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
JJs Grub Shack
Hostess/Restaurant Server
04.2021 - 05.2021
Job overview
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Maricopa Community Colleges, Glendale Community CollegeGlendale, AZ
Associate of Arts from Clinical Psychology
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Dedicated team player
- Verbal communication
- Meticulous attention to detail
Certification
CPR Certifed
Food Handlers Certification
Servsafe
Timeline
Administrative Assistant
Market Edge Realty
03.2025 - 06.2025
Telemarketer
Clear View Glass And Tint
02.2025 - 03.2025
Shift Lead Manager
Taco Bell
09.2024 - 02.2025
Car Salesperson
Van Chevrolet and Cadillac
04.2024 - 09.2024
Sales Representative
Rad Marketing
02.2024 - 03.2024
Server
Daves Famous BBQ
06.2023 - 11.2023
Customer Service Representative
Tacobell
06.2021 - 01.2024
Hostess/Restaurant Server
JJs Grub Shack
04.2021 - 05.2021
Maricopa Community Colleges, Glendale Community College
Associate of Arts from Clinical Psychology
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