Ashley Sanchez
Valley Stream,NY
Summary
Highly motivated and committed Senior Lead Medical Assistant consistently demonstrating superior performance at individual, team, and organizational levels. Proven ability to multitask and effectively prioritize workloads, thriving in unsupervised situations. Detail-oriented professional with a medical background and strong team-building skills, eager to leverage experience in a deadline-driven environment.
Overview
12
12
years of professional experience
Work History
Laboratory Quality Assurance Associate
New York Cancer And Blood Specialists
08.2024 - 04.2025
- Supported continuous improvement efforts by actively participating in process reviews and suggesting data-driven recommendations for enhancement.
- Generated quality control reports for returned products to identify and communicate patterns.
- Communicated effectively with suppliers to address any discrepancies found during incoming material inspections, fostering strong working relationships and better supply chain management.
- Assessed quality of finished products with careful inspections.
- Assisted in the creation of quality standard operating procedures, promoting uniformity across all departments and reducing ambiguity in expectations.
- Supported audit preparation through research, analysis and presentation development.
- Developed corrective action plans to improve overall quality of laboratory.
- Assisted in the development of training materials, boosting employee understanding of quality standards and expectations.
- Mentored team members on best practices within the realm of quality assurance, cultivating a strong foundation for future success.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Performed tests and inspections to conform to established standards.
- Reported problems and concerns to management.
- Reviewed production processes and identified potential quality issues.
- Performed routine maintenance and calibration on testing equipment.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Conducted regular audits of production facilities, ensuring adherence to strict safety standards and regulatory compliance requirements.
Medical Laboratory Assistant
New York Cancer And Blood Specialists
07.2023 - 08.2024
- Designed assays, scheduled and coordinated laboratory work and executed research tasks.
- Inspected operations and team performance to check compliance, productivity, and quality of care.
- Conducted quality control checks on all lab instruments and materials.
- Identified areas where additional training is necessary among staff members.
- Reviewed and approved all reports generated by the laboratory staff.
- Supervised a team of lab technicians to ensure accuracy in test results.
- Oversaw personnel, set schedules, and improved workflow to increase team performance.
- Created educational material regarding proper use of lab equipment and techniques.
- Ensured compliance with OSHA safety regulations in the laboratory environment.
- Provided technical guidance and training to staff members on lab protocols.
- Responded promptly to customer inquiries about test results or services provided.
- Developed and implemented laboratory policies and procedures.
- Participated in conferences, seminars and meetings relevant to laboratory operations.
- Managed the day-to-day operations of the laboratory, including budgeting, personnel management, equipment maintenance and purchasing.
- Reviewed work of team members, assessed quality of research and recommended improvements.
- Established project goals, timelines, and resource allocation.
Lead Medical Assistant
Comprehensive Cardiovascular
11.2014 - 07.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained client medical history, medication information, symptoms, and allergies
- Called and faxed pharmacies to submit prescriptions and refills
- Assisted with routine checks and diagnostic testing such as Nuclear Stress Tests
- Completed clinical procedures and gathered patient data for interpretation by physician
- Taught patients about medications, procedures, and care plan instructions
- Completed EKGs and other tests based on patient presentation in office
- Collected and documented patient medical information such as blood pressure and blood collection.
- Supervised, trained and coached team of medical assistants.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Maintained accurate records of test results, diagnoses and treatments given to each patient.
- Assisted physicians in performing minor surgeries or procedures when needed.
- Provided guidance and support for new employees during their orientation period.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Explained treatment procedures and physicians' instructions.
Medical Assistant
Neighborhood Pediatrics
02.2013 - 11.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Education
Medical Assisting -
Sanford-Brown Institute - Garden City
Garden City, NY11.2011
High School Diploma -
Valley Stream South High School
Valley Stream, NY06.2007
Skills
- EMR Systems
- Assisting with Physical Exams
- Human Anatomy and Physiology
- Charting Expertise
- Patient Intakes
- Atrial Fibrillation
- Restocking Lab Supplies
- Medical Testing
- Specimen Collection
- Knowledge of EKG Rhythm Interpretation
- HIPAA Compliance
- Inventory Management
- Patient Flow Management
- Medical Terminology
- Procedure Assistance
- Patient-focused care
- Phlebotomy
- Patient Assessments
- Calm and level-headed under duress
- Inventory and supply management
- Advanced anatomy and physiology knowledge
- Venipuncture and phlebotomy
- Vital Sign Monitoring
- Decision-making
- Team leadership
- Problem-solving skills
- Quality improvement and management
- Audit reports
Timeline
Laboratory Quality Assurance Associate
New York Cancer And Blood Specialists
08.2024 - 04.2025
Medical Laboratory Assistant
New York Cancer And Blood Specialists
07.2023 - 08.2024
Lead Medical Assistant
Comprehensive Cardiovascular
11.2014 - 07.2023
Medical Assistant
Neighborhood Pediatrics
02.2013 - 11.2014
Medical Assisting -
Sanford-Brown Institute - Garden City
High School Diploma -
Valley Stream South High School
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