Rebeca Rojas
San Antonio,TX
Summary
Client Success Supervisor LVN Authorized to work in the US for any employer
Detail-oriented worker with knowledge of account management and collaborating with other departments. Talented at data entry and analysis with exceptional knowledge of Nursing.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Nursing Authorization Coordinator/Service Coordinator/Client Success Supervisor/Quality Assurance Specialist
Advanced Care Partners (ACP)
05.2018 - Current
- Coordinate nurses to patients
- Clerical work
- Insurance authorization and billing
- Assessments
- Scheduling
- Communicated with Doctors and specialist
- Visit verifications
- QA
- Shool Liason
- Payroll
- Develop and maintain positive relationships with ACP families and caregivers, fostering a collaborative and supportive environment. Create and Manage care schedules that balance caregiver engagement with optimal support for patients needs. Ensure all families and patients have accurate and complete schedules. Distribute monthly calendars on time and efficiently. Maintain weekly/Daily communication with each family and their assigned nurse. Keep all parties informed about schedules and provide exceptional customer service regarding the scheduling system. Fulfill on-call responsibilities as outlined by company protocol. Communicate effectively with staff across departments through written reports, oral communication and participation in meetings. Perform other duties as assigned.
LVN Charge Nurse
The Landing At Stone Oak
04.2016 - Current
- LVN charge nurse
- Supervised 4 caregivers
- Assessed 35+ patients
- Pass medication to 35+ residents
LVN Charge Nurse
Oak Park Nursing and rehabilitation
08.2015 - 04.2016
- In charge of 24 patient unit alternating with 16 bed skilled unit.
- Pass out medication scheduled and as needed.
- Monitor Patients with wound vac, chest tubes, external fixators, among other skilled nursing needs.
- Supervise CNA's throughout units.
- Conducted patient teaching for pre and post-operative procedures, transcribed and carried out doctors' orders, documented nursing records, and directed ancillary staff.
- Monitored vital signs, assessed change in status, passed medications, provided personal care and changed non-sterile dressings
LPN
Park Place of Elmhurst
01.2015 - 07.2015
- I was responsible for a memory care unit plus three floors of Assisted Living residents.
- I managed 8+ CNA's during a 12hour shift.
- I administered medications and assessed patients.
- Accomplishments
- My residents really enjoyed having me around because they felt safe and taken care of.
- Family members could always rely on my skills, when it came to their loved ones.
- Skills Used
- My organization skills and clerical skills were used well at this place of work.
LPN
Lexington healthcare and rehabilitation
01.2012 - 08.2014
- Provided skilled nursing care to patients on a 50-bed sub-acute unit
- Utilized assessment skills to identify changes in patient's status and communicated observations to medical personnel
- Monitored vital signs, assessed change in status, passed medications, provided personal care and changed non-sterile dressings
- Utilized recognized nursing techniques, procedures and established standards as outlined within the scope of practical nursing and under the direction of a registered nurse
- Operated medical equipment such as: G-tube pump, suction machine, O2 concentrator, nebulizers, pulse oximetry, Hoyer lift
- Conducted patient teaching for pre and post-operative procedures, transcribed and carried out doctors' orders, documented nursing records, and directed ancillary staff
- Assessed skilled nursing procedures (tube feedings, peripheral intravenous therapy, venipunctures)
Head waitress
Sunny Side Up Pancake house
01.2006 - 01.2012
- Performed a variety of tasks including hosting and cocktail serving
- Planned menus to accommodate diverse customer base
- Planned, catered, and estimated banquets
- Performed under pressure in a fast-paced environment
- Characterized as a very reliable person
- Calmly and effectively handled crisis situations
- Ability to work well under pressure
- Customer-oriented
- Received food and beverage orders, advised on daily specials, and delivered food and drinks
- Provided quick, efficient and friendly service to customers
- Courteously and efficiently served customers and operated cash register
CNA - Certified Nursing Assistant
Burgess Square Healthcare & Rehab Centre
01.2010 - 01.2011
- Fed patients unable to feed themselves
- Prepared food trays
- Bathed, grooms, and dresses patients
- Measured and recorded food and liquid intake and output
- Measured and recorded vital signs
- Turned and re-positioned bedfast patients, alone and with assistance, to prevent bedsores
- Assisted patient to walk
Intern
Gottlieb Hospital
01.2001 - 01.2002
- Followed a Registered Nurse in the Labor and Delivery floor.
- I interned two semesters in the Labor and Delivery Floor.
- Helped clean newborn babies and care for postpartum mothers.
- [ List an example of how your work has positively impacted the company. ]
Education
LVN -
Ambria College of Nursing
Hoffman Estates, IL01-2012
High School - undefined
Fenton High School
Bensenville, IL01-2002
Skills
- Medical terminology
- Nursing
- Bilingual
- Payroll
- Memory Care
- Presentation skills
- Medical office experience
- Microsoft Excel
- English
- Microsoft Powerpoint
- Patient Care
- Home Care
- Spanish
- Clerical experience
- Caregiving
- Writing skills
- Vital Signs
- Tube Feeding
- Customer service
- Communication skills
- Medication Administration
- Vital signs
- EMR systems
- Nursing home experience
- EMR Systems
- Microsoft Word
- Pediatrics
- Insurance verification
- Patient care
- Computer skills
- Critical Care Experience
- Critical care experience
- Infection Control Training
- Hoyer Lift
- Typing
- Computer literacy
- Microsoft Office
Certification
- CPR
- BLS Certification
Languages
Spanish
Additional Information
- Mediation and problem solving skills.
- Managed ventilator and tracheotomy care.
- Performed all duties of LPN, including administering therapy, maintaining patient treatment records, and consulting with physicians.
- Instructed patients in proper care and helped individuals take steps to improve or maintain their health.
- Performed services related to the preparation and dispensing of drugs and other pharmaceutical supplies in accordance with physician prescriptions.
- Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet.
- Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.
- Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
- Work well as a team member or independently.
- Met or exceeded all performance goals to date.
- Resourceful, energetic, competent, multi-task and results-oriented.
- SKILLS
- Community and Customer Service
- Postpartum
- Problem Solving
- Vital Signs
- Organizational Performance & Productivity
- Infection Control
- Direct Patient Care
- Labor and Delivery
Timeline
Nursing Authorization Coordinator/Service Coordinator/Client Success Supervisor/Quality Assurance Specialist
Advanced Care Partners (ACP)
05.2018 - Current
LVN Charge Nurse
The Landing At Stone Oak
04.2016 - Current
LVN Charge Nurse
Oak Park Nursing and rehabilitation
08.2015 - 04.2016
LPN
Park Place of Elmhurst
01.2015 - 07.2015
LPN
Lexington healthcare and rehabilitation
01.2012 - 08.2014
CNA - Certified Nursing Assistant
Burgess Square Healthcare & Rehab Centre
01.2010 - 01.2011
Head waitress
Sunny Side Up Pancake house
01.2006 - 01.2012
Intern
Gottlieb Hospital
01.2001 - 01.2002
High School - undefined
Fenton High School
LVN -
Ambria College of Nursing