Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Ashley Santiago

JERSEY CITY,NJ

Summary

Collaborative and goal-oriented professional with a strong background in delivering business solutions and exceeding revenue targets. Skilled in networking and lead generation, known for adaptability and proactive problem-solving. Recognized for swift learning and developing effective business plans for sustainable growth.

Overview

7
7
years of professional experience

Work History

Account Receivables Specialist

Interglobo
Bayonne, NJ
03.2025 - Current
  • Collaborated with the sales department to ensure the accuracy of billing information provided by customers.
  • Managed timely invoicing of clients and ensured accurate billing details.
  • Monitored customer account details for non-payments, delayed payments, and other irregularities.
  • Created reports on Accounts Receivable performance for management review.
  • Maintained accurate records of all accounts receivable transactions.

Sales Manager

Dryclean Nyc
New Rochelle, NY
12.2024 - 02.2025
  • Secured service contracts with a diverse range of clients across multiple industries.
  • Identified and pursued new business opportunities, expanding the client base.
  • Built and maintained strong client relationships, ensuring satisfaction and retention.
  • Conducted market research to align services with client needs.
  • Streamlined sales processes using CRM tools to improve efficiency

Business Development Manager

Dynasty Elevator
New York, New York
05.2023 - 11.2024
  • Identified potential clients, built relationships, and negotiated contracts.
  • Maintained a database of existing customers and prospective leads.
  • Drafted proposals for prospects in response to their requests for information.
  • Attended tradeshows and conferences to network with potential clients.
  • Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Organized meetings between senior management and prospective customers.

Office Manager/Code Compliance Officer

Dynasty Elevator
New York, NY
01.2023 - 05.2023
  • Supervised staff members, organized schedules, and delegated tasks.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Provided administrative support to the management team, including preparing reports and presentations.
  • Answered phone calls, responded to emails, routed mail, and coordinated courier services.
  • Managed office budget to handle inventory, postage, and vendor services.
  • Scheduled inspections with consulting firms and ensured timely completion.
  • Communicated violations to clients and coordinated necessary corrections.
  • Uploaded documentation to the DOB portal and tracked compliance status.
  • Scheduled correction visits and followed up to ensure all issues were resolved.
  • Maintained accurate records to support regulatory compliance.

Customer Service Representative

Barrouz
Santo Domingo, Dominican Republic
08.2021 - 05.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Purchasing and Contracting Technician

Industia Nacional De la Aguja ( Government)
Santo Domingo, Dominican Republic
07.2018 - 06.2021
  • Researched potential suppliers to determine best value for materials purchased.
  • Negotiated prices and terms with vendors to secure favorable deals.
  • Assisted in developing annual purchasing budgets and forecasting needs.
  • Planned, administered and controlled budgets for equipment and supplies.
  • Coordinated shipping schedules between vendors and customers as necessary.
  • Monitored stock levels to ensure sufficient supplies were available at all times.

Education

Public And Tax Administration. -

Escuela Nacional De Artes Y Oficios
Dominican Republic
09-2018

Some College (No Degree) - Accounting And Business Management

Universidad Autonoma De Santo Domingo
Dominican Republic

Skills

  • Customer Engagement
  • Planning and scheduling
  • Client Consultations
  • Relationship Development
  • Contract Administration
  • Relationship building and management
  • Communication Skills
  • Adaptability
  • Vendor negotiation
  • Multitasking capacity

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Account Receivables Specialist

Interglobo
03.2025 - Current

Sales Manager

Dryclean Nyc
12.2024 - 02.2025

Business Development Manager

Dynasty Elevator
05.2023 - 11.2024

Office Manager/Code Compliance Officer

Dynasty Elevator
01.2023 - 05.2023

Customer Service Representative

Barrouz
08.2021 - 05.2022

Purchasing and Contracting Technician

Industia Nacional De la Aguja ( Government)
07.2018 - 06.2021

Public And Tax Administration. -

Escuela Nacional De Artes Y Oficios

Some College (No Degree) - Accounting And Business Management

Universidad Autonoma De Santo Domingo

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Ashley Santiago