Ashley Sayman
West Melbourne,FL
Summary
Dynamic Twitch Streamer and customer service expert from Twitch Interactive Inc. and Publix Supermarkets Inc., skilled in content planning and fostering engaging communities. Excelled in audience growth through strategic collaborations and superior customer interactions, leveraging social media promotion and video editing skills. Proven track record in enhancing viewer retention and revenue generation.
Overview
13
13
years of professional experience
Work History
Twitch Streamer
Twitch Interactive Inc.
01.2021 - Current
- Developed a loyal community of followers through consistent streaming schedules and genuine interactions.
- Created content and used it as marketing on all social media platforms.
- Fostered an inclusive streaming environment that welcomed diverse audiences from different backgrounds.
- Enhanced audience growth by collaborating with other Twitch streamers and participating in networking events.
- Managed chat moderation effectively to maintain a positive environment for all viewers.
- Generated revenue through various monetization strategies, including subscriptions, donations, and merchandise sales.
- Streamlined communication between viewers by utilizing Discord servers for announcements, discussions, and feedback collection.
- Secured partnerships with gaming companies for sponsorships, increasing financial support for the channel.
Customer Service
Publix Supermarkets Inc
02.2011 - 02.2020
- Built lasting relationships with clients through outstanding customer service interactions.
- Displayed exceptional customer service and communication skills.
- Provided exceptional customer service by addressing inquiries quickly, accurately, and professionally.
- Managed high call volume while maintaining excellent customer service standards.
- Trained new hires on customer service policies and procedures.
- Counted cash and balanced the registers and store money.
- Sold lottery tickets, sent money transfers, and other money services.
Education
High School Diploma -
Heritage High School
Palm Bay, FL05.2012
Skills
- Engaging personality
- Content Planning
- Video Editing
- Social Media Promotion
- Brand collaboration
- Fundraising campaigns
- Audience Interaction
- Viewer Retention
- Gaming Expertise
- Live Commentary
- Mentoring
- Coaching experience
Timeline
Twitch Streamer
Twitch Interactive Inc.
01.2021 - Current
Customer Service
Publix Supermarkets Inc
02.2011 - 02.2020
High School Diploma -
Heritage High School
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