Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Scally

Hudson Falls,NY

Summary

Dynamic Patient Care Technician with a proven track record at Glens Falls Hospital, excelling in patient services and team collaboration. Recognized for enhancing workflow efficiency and fostering a supportive environment. CPR certified, I thrive under pressure, ensuring exceptional care and communication that elevates patient experiences.

Overview

16
16
years of professional experience

Work History

Patient Care Technician

Glens Falls Hospital
Glens Falls, NY
06.2016 - Current
  • Maintained cleanliness and organization of patient care areas and equipment.
  • Communicated effectively with patients and families to address concerns and needs.
  • Documented patient information accurately in electronic health record
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Reduced stress for patients and families through effective communication and empathetic support.

Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements

  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Certified Nursing Assistant

Wesley Commons Health Care Center
Saratoga Springs, NY
01.2014 - 06.2016
  • Provided personalized care to residents, ensuring comfort and dignity in daily activities.
  • Assisted nursing staff with medical procedures, promoting adherence to safety protocols.
  • Monitored vital signs and reported changes in patient conditions to healthcare team.
  • Maintained accurate patient records, enhancing communication among care providers.

Waitress

New Way Lunch
Queensbury, NY
09.2010 - 10.2013
  • Delivered exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure accurate order fulfillment.
  • Trained new team members on menu knowledge and service standards.
  • Managed multiple tables efficiently, enhancing overall guest experience.
  • Resolved customer complaints promptly, maintaining positive dining atmosphere.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

High School Diploma -

Queensbury UFSD
Queensbury, NY

Skills

  • Patient services
  • Team collaboration
  • Time management
  • Calm under stress
  • Attention to detail
  • CPR certification

Timeline

Patient Care Technician

Glens Falls Hospital
06.2016 - Current

Certified Nursing Assistant

Wesley Commons Health Care Center
01.2014 - 06.2016

Waitress

New Way Lunch
09.2010 - 10.2013

High School Diploma -

Queensbury UFSD