Ashley Schlick

I had two young children that I was the primary caregiver for, and I was in the position to stay home and care for them.

• Owner and office manager of contracting company dealing predominately with bank owned and REO properties
• Tasks include answering phones and emails on a daily basis, providing bids to clients, scheduling jobs and completing them by the assigned deadlines
• In charge of billing when work is complete.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

• Front desk receptionist, and first point of customer service contact for busy collision repair and body shop
• Tasks included greeting customers, assisting with insurance, updating customer files, answering phones, processing payments, problem solving in a fast paced, multi tasking teamwork environment.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed data entry and filing to keep records updated for easy retrieval.

• Provide superior customer service to guests
• Teamwork in a very fast paced work environment
• General food and beverage service
• Ensure guests have the best possible experience.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Bussed and reset tables to keep dining room and work areas clean.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

• Interacted with customers on a daily basis
• Very busy banking institution
• Lead commercial drive thru teller
• Heavy money handling including deposits, filling change orders, maintaining a balanced drawer, satisfying customer issues and complaints and meeting monthly goals of account openings.
• Provided exceptional customer service, cultivating positive relationships with clients and promoting the bank''s products and services.
• Facilitated efficient cash processing by effectively managing currency inventory and maintaining an organized workspace.
• Exhibited a high level of professionalism during all interactions, representing the bank in a positive light and fostering trust among clients.
• Ensured accuracy of transactions with diligent attention to detail, minimizing errors and discrepancies.
• Upheld compliance standards by adhering to bank regulations during all transactions, ensuring proper documentation was completed accurately.
• Maintained security protocols through vigilant observance of suspicious activity and prompt reporting to supervisors.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries in a professional manner.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

• Interacted with customers on a daily basis ensuring they received the best customer service experience possible
• Heavy money handling executing deposits, money orders, withdrawal's, resolving customer problems and submitting new account referrals daily.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
• Improved customer satisfaction by providing efficient and accurate transaction processing.
• Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
• Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
• Monitored new server performance and offered continuous support throughout training period.
• Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.