Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Ashley Schuler

Mountain Home,ID

Summary

Customer-focused professional, known for high productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and customer service excellence. Excels in communication, teamwork, and adaptability, ensuring exceptional travel experiences for all passengers.

Overview

9
9
years of professional experience

Work History

Paralegal

Duggan Law Offices
Remote, Idaho
08.2022 - Current
  • Manages caseloads, conducts legal research, and drafts discovery for criminal defense and personal injury cases, ensuring accuracy and timeliness.
  • Managed case files and documentation, ensuring accuracy and confidentiality.
  • Maintained calendars for upcoming court dates or deadlines related to cases.
  • Collaborated with team members to ensure strategies and objectives were aligned and executed efficiently.
  • Acts as primary liaison between court, opposing counsel, and clients, facilitating
    smooth communication and case progression.

Legal Administrative Support Specialist

GLP Attorneys
Spokane, WA
02.2020 - 08.2022
  • Delivered administrative support to lawyer ensuring enhanced office productivity.
  • Managed client and witness communications effectively to achieve timely resolutions.
  • Monitored emails regularly and responded promptly when necessary.
  • Maintained confidential records in accordance with company policies and procedures.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Server

Hops N Drops
Spokane , WA
06.2019 - 07.2022
  • Trained new employees on restaurant procedures and plating techniques.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Prepared drinks according to standard recipes.
  • Assisted in training new servers.

Sales Associate

Maurices
11.2018 - 06.2020
  • Achieved sales targets, processed credit applications, and ensured customer satisfaction.
  • Upsold additional items based on customer interests and needs.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Sold various products by explaining unique features and educating customers on proper style and pairing techniques.

Account Manager

State Farm
06.2019 - 02.2020
  • Developed strategies to attract new clientele for insurance products.
  • Supported various clients, including individuals, businesses, and families.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
  • Pushed through objectives and persuaded clients to purchase policies by applying advanced sales abilities.

Server/Bartender

Bravas
12.2015 - 05.2019
  • Set up tables in between patrons to reduce wait times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Delivered food orders promptly and courteously.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees to perform duties.

Check Cashing Teller

Cashtyme
09.2016 - 11.2018
  • Reported daily averages and shortages to operations department.
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Followed up on requests from customers in a timely manner.
  • Provided exceptional customer service while accurately processing routine transactions.

Education

Private Pilot - Aviation

ATP
Ogden, UT
03-2023

Bachelors of Applied Science - Paralegal, Pre-Law

Lewis Clark State College
Lewiston, ID
06-2019

Skills

  • Proficient in Diverse Customer Service Roles
  • Food Safety Compliance
  • Dedicated Work Ethic
  • Reliable Commitment
  • Leadership Experience
  • Learns Quickly
  • Team collaboration
  • Client communication
  • Regulatory compliance
  • Risk management
  • Client intake procedures
  • Excellent verbal and written communication skills

Military Service

  • United States Navy (09/2008- 09/2012)

 - Electronic Air Warfare Specialist (EAWS)

 - Global War on Terrorism Service Medal Ribbon

 - National Defense Service Medal Ribbon

 - Navy Marksman Pistol Medal Ribbon

  • Army National Guard (10/2024- Current)

Timeline

Paralegal

Duggan Law Offices
08.2022 - Current

Legal Administrative Support Specialist

GLP Attorneys
02.2020 - 08.2022

Server

Hops N Drops
06.2019 - 07.2022

Account Manager

State Farm
06.2019 - 02.2020

Sales Associate

Maurices
11.2018 - 06.2020

Check Cashing Teller

Cashtyme
09.2016 - 11.2018

Server/Bartender

Bravas
12.2015 - 05.2019

Private Pilot - Aviation

ATP

Bachelors of Applied Science - Paralegal, Pre-Law

Lewis Clark State College

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Ashley Schuler