ASHLEY SCHUTZENHOFER
Ofallon,United States
Summary
Dependable and organized professional with over 10 years of experience in fast-paced environments. Managed prescription processing, insurance claims, and inventory at Walmart Pharmacy. Led onboarding, inventory tracking, and ensured daily operations stayed on schedule as a crew trainer at McDonald's. Motivated by structure, problem-solving, and supporting teams for smooth operations.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Walmart Pharmacy
Belleville, IL
03.2018 - Current
- Aide in the dispensing of medications.
- Manage communication with patients and healthcare providers via phone.
- Oversee inventory management, ensure timely restocking of medications, and uphold accurate record maintenance.
- Coordinate patient immunization appointments using scheduling software.
- Organize prescription records and handle log copy management.
- Inputting prescriptions into the computer accurately and efficiently
- Train new pharmacy staff on operational procedures and customer service best practices.
- Consult with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Crew Trainer
McDonald's
O'Fallon, IL
09.2012 - 03.2018
- Trained and mentored new employees on food safety, service procedures, and company policies
- Operated register efficiently.
- Provided hands-on instruction in customer service, kitchen operations, and cash handling
- Monitored performance and coached team members to improve speed and accuracy
- Helped manage shift responsibilities, including workflow and team coordination during peak times
- Maintained and organized inventory, tracked stock levels, and communicated with management to ensure supply needs were filled
- Entrusted by general manager to handle bank cash deposits.
Education
High School - undefined
O'Fallon Township High School
O'Fallon, IL05.2014
Skills
- Operating a multi-line phone system
- Microsoft windows and office
- Multitasking
- Reliability
- Organizational skills
- Data entry
- File management
- Typing speed
Timeline
Pharmacy Technician
Walmart Pharmacy
03.2018 - Current
Crew Trainer
McDonald's
09.2012 - 03.2018
High School - undefined
O'Fallon Township High School