Hi, I’m
Sarah Crawford
Springfield,MO
Summary
I am looking for a job that fits with my family’s schedule. I have different routes I can take and I’m very open to different ideas so there isn’t a certain job or even schedule I’m looking for. I’m passionate about helping people though and have a lot of experience doing so!
Overview
17
years of professional experience
Work History
Walgreens
Pharmacy Technician
09.2021 - Current
Job overview
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Walmart
Customer Service Associate
03.2021 - Current
Job overview
- Cashier, Self checkout assistant, zone shelves, stock shelves and help customers with anything I can.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
Kum and Go
Sales Associate
01.2020 - 01.2021
Job overview
- Cashier, Kitchen including closing and keeping beverage room rotated, dated, cleaned and organized.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Taco Bell
Crew Worker
05.2019 - 02.2020
Job overview
- Mastered all aspects of all crew member roles in the restaurant.
Easy Living
Life Skills Trainer
10.2018 - 06.2019
Job overview
- Maintained a heathy and safe environment and helped instill life skills for clients.
- Improved client self-sufficiency by providing comprehensive life skills training and support.
- Increased client confidence by fostering positive attitudes towards personal development and growth.
- Developed strong rapport with clients, resulting in a supportive and trusting learning environment.
- Contributed to the overall well-being of clients by addressing physical, mental, emotional, and social needs through tailored interventions.
- Assisted in the development of customized curriculum materials to address individual client needs and goals effectively.
- Promoted a positive learning atmosphere by modeling appropriate behavior and reinforcing desired habits among clients.
- Conducted assessments of client abilities and limitations, informing the creation of targeted skill-building plans accordingly.
- Implemented time management techniques for increased productivity during skill-building sessions with clients.
Lakeland Behavioral Health System
Behavioral Health Technician
11.2017 - 09.2018
Job overview
- Participated in the development and implementation of patients' treatment plan.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Taught clients how to complete basic household chores and prepare food.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Braum's Ice Cream & Burger
Full Time Crew Worker
04.2016 - 10.2017
Job overview
- Was trained to help with the grand opening of the east Sunshine location
- Guide for new and student employees
- Counted on to pay attention to small details to keep things running.
Wendy's
Crew Worker
11.2015 - 03.2016
Job overview
- Mastered all aspects of all crew member roles in the restaurant.
CiCi's Pizza
Crew Worker
10.2015 - 01.2016
Arby's
Crew Worker
07.2013 - 09.2015
Job overview
- Mastered all aspects of all crew member roles
- Performed both opening roles
- Main opening role and was a critical part of the team
- Had great rapport with the customers.
Hardee's
Crew Worker
10.2011 - 06.2013
Job overview
- Mastered all aspects of all crew member roles in the restaurant
- Main task was working with customers.
Wendy's
Crew worker
04.2009 - 08.2010
Job overview
- Mastered all aspects of all crew member roles in the restaurant.
McDonald's
Crew worker
09.2006 - 03.2009
Job overview
- Mastered all aspects of all crew member roles in the restaurant
- Main task was working with customers.
Education
Kickapoo High SchoolSpringfield, MO
High School Diploma
01.2008
Skills
- Resourceful and reliable worker
- Love to assist and help people
- Self-motivated
- Strong communication skills
- Excellent problem solver
- Pays close attention to detail
- Great at multi-tasking
- Computer skills
- Customer Support
- Clerical Support
- Appointment Scheduling
- Complex Problem-Solving
- POS System Operation
- Inventory Control
- Guest Services
- Multi-Line Phone Systems
- Account Updating
- Quality Assurance
- Product Knowledge
- Refunds and Exchanges
- Customer Service
- Active Listening
- Assertiveness
- Adaptability
- Record Keeping
- Conflict Resolution
- Multitasking
- Positive Attitude
- Effective Communication
- Computer Literacy
- Telephone Etiquette
- Attention to Detail
- Understanding Customer Needs
- Account Updates
- Computer Skills
- Workflow Optimization
- Insurance Verification
- Drug Inventory Management
- Medicare and Medicaid Process
- Stocking Shelves
- Processing Payments
- HIPAA
- Secure Storage of Medications
- Problem-Solving Skills
- Drug Classification Knowledge
- Drug Interaction Awareness
- Pharmacy Law Compliance
- Pharmacy Software Proficiency
- Pharmaceutical Calculations
- Pharmacy Ethics
- Creative Thinking
- Prescription Filling and Labeling
- Insurance Processing
Timeline
Pharmacy Technician
Walgreens
09.2021 - Current
Customer Service Associate
Walmart
03.2021 - Current
Sales Associate
Kum and Go
01.2020 - 01.2021
Crew Worker
Taco Bell
05.2019 - 02.2020
Life Skills Trainer
Easy Living
10.2018 - 06.2019
Behavioral Health Technician
Lakeland Behavioral Health System
11.2017 - 09.2018
Full Time Crew Worker
Braum's Ice Cream & Burger
04.2016 - 10.2017
Crew Worker
Wendy's
11.2015 - 03.2016
Crew Worker
CiCi's Pizza
10.2015 - 01.2016
Crew Worker
Arby's
07.2013 - 09.2015
Crew Worker
Hardee's
10.2011 - 06.2013
Crew worker
Wendy's
04.2009 - 08.2010
Crew worker
McDonald's
09.2006 - 03.2009
Kickapoo High School
High School Diploma
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