Vivian Ndege
Jersey City,NJ
Summary
Experience in online, retail, industrial and hospital pharmacy. With knowledge in pharmacology and medication therapy management. Currently in the United States working as a Certified Pharmacy technician for more than one year. Got great record in maintaining positive customer and team relationships. Skilled multitasker with superior work ethic, problem-solving and organizational skills. Willing to take on any task to help team.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens Pharmacy
09.2022 - Current
- Processing insurance claims, packaging, labeling and dispensing prescribed medication, tracking inventory, receiving, confirming and processing prescription orders. Manages incoming calls and faxes per day from customers, prescribers and insurance companies.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Work together with team members to streamline operations ensuring customer satisfaction.
- Performs various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume busy pharmacy environment.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Pharmacist Manager
Emeric Pharmaceuticals LTD
06.2020 - 06.2022
- Set up online retail pharmacy and managed operations. Responsible for overseeing business processes to ensure profitability and customer satisfaction.
- Tele sales, supply chain and inventory management.
- Guided and trained team members by coming up with standard operating procedures in line with current pharmacy regulations.
- Keeping up with current trends in online pharmacy to stay in track with competition.
Intern Pharmacist
Ministry Of Health- Kenya
02.2019 - 01.2020
- Worked with hospital Pharmacists in: Medication therapy management, Prescription processing and dispensing, patient counseling, Extemporaneous preparation of drugs/Reconstitution using Aseptic technique. Was responsible for inventory and HIV/AIDs supply chain management.
- Community/retail pharmacy: Drug and supply inventory, prescription processing and dispensing, Managing approximately 30 incoming calls, emails and faxes per day from customers. Ensured timely prescription fulfillment by prioritizing tasks and managing workload effectively, resulting in seamless pharmacy operations.
- Industrial Pharmacy: Supervision and carrying out in-process control tests, Correct packaging and labeling of drugs, documentation, and carrying out pharmacy regulatory processes.
Education
Bachelor of Pharmacy - Pharmacy
University of Nairobi
Kenya12.2018
Kenya Certificate of Secondary Education -
Moi Girls’ High School-Eldoret
Kenya11.2011
Skills
- Customer service
- Inventory Management
- Problem solving
- Analytical mindset
- Third party billing
- Report writing
- Interpersonal and social skills
- Reliable and dedicated
- Team player
- Hardworking
- Resourceful
- Vaccine administration
Personal Training And Qualifications
- Certified Pharmacy Technician (CPhT)- 30239580
- Walgreens Pharmacy Technician courses
- Adult, Child and baby First Aid/CPR/AED by American Red Cross- Certificate ID: 019FA0U
References
- Prof. Faith Apolot Okalebo, PhD, Department of Pharmacology and Pharmacognosy, School of Pharmacy-University of Nairobi, P.O.BOX, 19676, Nairobi, 0737434204, okalebo@yahoo.com
- Haron Onyango, Director, Emeric Pharmaceuticals Ltd., 0724763647, haron@emart.co.ke
- Dr. Calvin Moseti, Pharmacist In-Charge, Kericho District Hospital, 0724976206
- Elvis Chumba, Interface Engineer, NJHIN, +12016675489
- Genesis Vittini, Walgreens Pharmacy operations manager, +2012793024
Volunteer Experience
- Participated in several Medical camps organized by various organizations in collaboration with the university including Beta pharmaceuticals, the Rotary club among others.
- Contributed and participated in the diabetes awareness campaign held by The Pharmacy Students Association of Kenya on World Diabetes Day Nov.14th 2015
- Took part in training of patients at the Kenyatta National Hospital on safe and effective use of antibiotics in an antibiotics resistance awareness campaign.
Timeline
Pharmacy Technician
Walgreens Pharmacy
09.2022 - Current
Pharmacist Manager
Emeric Pharmaceuticals LTD
06.2020 - 06.2022
Intern Pharmacist
Ministry Of Health- Kenya
02.2019 - 01.2020
Bachelor of Pharmacy - Pharmacy
University of Nairobi
Kenya Certificate of Secondary Education -
Moi Girls’ High School-Eldoret
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