Ashley Stritzel
Wildwood,MO
Summary
Successful in role as Director of Training at developing and improving training programs for employees at all levels. Effective communicator, strategic thinker and conflict manager with an advanced understanding of training needs for multi-department organization.
Overview
12
12
years of professional experience
Work History
Director of Training OPT
EyeCare Partners
07.2020 - Current
- Developed leadership skills for 400+ leaders on task management prioritization.
- Lead initiatives that are patient focused to include training launch, continuous education, field applicable skills.
- Align organizational objectives with company mission, increasing conversion performance metrics by 2% YOY collaboratively developing training strategies.
- Manage team of 6+ trainers, providing guidance and support to enhance their instructional abilities.
- Develop and implement learning strategies that align with organization's goals and improve individual performance.
- Develop tools that replace misinformation and knowledge gaps.
- Evaluate success of training programs and recommend improvements to upper management to enhance effectiveness.
- Deliver project management, communication and training via platforms including LMS, HRIS, Canva, Articulate Storyline, Largely, Constant Contact and Microsoft.
District Manager
EyeCare Partners
05.2018 - 07.2020
- Responsible for daily operations of 13 clinical practices.
- Provided effective leadership and development to direct reports as well as office teams.
- Maintained budgets, with significant focus on revenue and payroll.
- Created and implemented improvement plans based on fast-paced growth of teams and business.
- Managed reports for office productivity and growth using OPR, practice management system and Profit Loss statements.
- Completed onboarding and offboarding of doctors and clinical staff.
- Ensured assigned locations are compliant with company’s policies and procedures.
- Designed and implemented strategic training.
Office Manager
EyeCare Partners
04.2012 - 05.2018
- Participated in multiple recruitment efforts for positions in office.
- Carried out staff rewards and promoted healthy environment to work and thrive in.
- Executed annual performance reviews and 10+ individual development planning.
- Tracked performance metrics and provided effective feedback to team members through observation and role playing, moving practice to 1.8 million in revenue.
- Maintained close partnerships with other 12+ office locations and 5+ providers.
- Formulated business plans in order to improve overall business and office metrics.
Education
Bachelor of Science - Administration of Justice And Biology
Missouri Baptist University
St Louis, MO05.2007
Skills
- Leadership and People Development
- Change and Growth Management
- Employee Motivation and Performance
- Effective Communicator and Public Speaker
- Strategic Planning and Execution
- Profit and Loss Management
- Teamwork and Collaboration
- Coaching
- Team Management
- Virtual Training
- Curriculum Design
- Learning Management Systems
Accomplishments
- Developed a personalized educational approach to onboarding that increased retention by 25%.
- Collaborate with multiple departments and vendors to improve learner experience.
- Established an elevated level of weekly communication and training that expands across multiple departments and over 380+ clinical practices.
- Managed numerous teams with strong leadership and effective feedback for 12+ years.
- Proudly serve on the Medical Executive Board for Clinical Integration and Tech & Innovation.
- Member of culture club that brings inclusivity to organization through events and communication.
Timeline
Director of Training OPT
EyeCare Partners
07.2020 - Current
District Manager
EyeCare Partners
05.2018 - 07.2020
Office Manager
EyeCare Partners
04.2012 - 05.2018
Bachelor of Science - Administration of Justice And Biology
Missouri Baptist University