RICK BROWN
Summary
Accomplished and enthusiastic leader with many years of experience in building people and systems. Versatile background includes weekly public speaking, coaching, mentoring, training, and writing for a large circulation newspaper. Leadership training involved understanding and applying systems thinking and displaying a calm presence in the workplace. Creating welcoming environments where everyone is included and supported is a passion and ability acquired and honed through daily practice.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
23
23
years of professional experience
Work History
Director of Training and Development
Chick-fil-A
10.2019 - Current
- Lead orientations for new Team Members
- Lead first day training for new Team Members
- Lead and manage team of trainers for both stores
- Administer 30-day check ins
- Administer quarterly check ins with all Team Members
- Write and develop Leadership Training materials
- Develop Leaders through monthly individual meetings
Lead Pastor
ChristBridge Fellowship
02.1999 - 02.2019
- Facilitated the transition of the organization culture from an exclusive mindset to an environment of inclusiveness in which more people found a place of acceptance
- Restructured the leadership model through a series of lessons and discussions involving systems theory with the result of a less-anxious team of leaders and thereby a less-anxious system
- Aligned the organization to a new vision by gaining training and then implementing a series of vision related exercises involving the core leadership team
- Collaborated with community leaders, organizations and public agencies to provide care for displaced people during Hurricane Ike while housing them in our church facility
- Researched and implemented a program to match people's skills with areas of service in the church and community resulting in growth in participation
- Wrote weekly blog posts, and newspaper articles which encouraged and inspired the community
- Researched, organized and wrote weekly messages and delivered orally.
Education
MASTER OF DIVINITY, BIBLICAL STUDIES -
BMA Theological Seminary
BACHELOR OF ARTS - BIBLICAL STUDIES
Abilene Christian University
Skills
- Communication, both written and oral Spoke publicly weekly and am the author of two books and a weekly newspaper column with a circulation of over 300,000
- Community engagement Served on City Council, elected to two terms
- Life Coaching Years of “pastoral” counseling of people in life, marriage, finances, etc Currently doing more of the same at Chick-fil-A through onboarding, check ins, and training
- Systems based leadership Study, training and practice systems based thinking which has helped me shape culture both in churches I've worked with and the Chick-fil-A stores I've been associated with the past three plus years
- Creation and development of programs Envisioning and developing programs from scratch that involve and grow people is a passion and ability Most recently I started and have developed our training at Chick-fil-A
- Leadership Leading teens, adults, large groups, small groups, and individuals from the first job until now
- Staff Training
- Issue Resolution
- Non-profit leadership for 20 years
- Group Process Facilitation
- Individual Trainings
- Leadership Development
- Motivational Leadership
- Orientation Sessions
Accomplishments
- Elected to two terms on Tomball City Council during which we spearheaded a tax increase that enabled infrastructure work and a redevelopment of the historic downtown area
- Served as President of the Board of Directors for Northwest EMS from 2013-1019. Led our team to revitalize the agency from a $300,000 deficit to a $300,000 surplus
- Wrote a weekly column for the Houston Chronicle Potpourri with a circulation of 300,000
- Co-Author of two books: ME Addiction and The X-odus Files
- Speaker at Pepperdine University Lectures and Abilene Christian University Lectures
- Co-founded Mentor Tomball, a system of surfacing and training mentors for elementary schools.
tennis, writing, travel, cooking
Played on Jr. High team and some on the High School team. As an adult played in leagues. Written two books and wrote a weekly column for a newspaper with a circulation of 300,000+. Travel to Italy as often as possible. Love to make homemade pizza and experiment with various recipes.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“Do the next right thing you know you ought to do.”
Dallas Willard
Timeline
Director of Training and Development
Chick-fil-A
10.2019 - Current
Lead Pastor
ChristBridge Fellowship
02.1999 - 02.2019
MASTER OF DIVINITY, BIBLICAL STUDIES -
BMA Theological Seminary
BACHELOR OF ARTS - BIBLICAL STUDIES
Abilene Christian University
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