Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ASHLEY SCOTT

Anaheim,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. With strong organizational capabilities and strong problem solving abilities, Recognized for taking proactive approach to identifying and addressing issues, while focusing on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Behavior Technician

Mains'l
10.2024 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Positive praise during non preferred activities
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Administered patient medications
  • Meal prep

Document Management Specialist

Stria LLC
02.2019 - 05.2023
  • Scan/ index Medical Records / Medical Management / check processing
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Complete weekly / monthly reports to project manager
  • Balance workloads based on prioritization
  • Ability to organize and prioritize task
  • Responsible for assuring all data is correct before submitting
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Entered data into system and updated customer contacts with information to keep records current.

Amazon Delivery Driver

Apollo Couriers
01.2017 - 12.2018
  • Transporting packages to various locations
  • Communicate with dispatch
  • Excellent customer service Paratransit driver
  • Scanned documentation and entered into the database
  • Entered numerical data into databases in a timely and accurate manner
  • Completed and submitted all necessary logs and paperwork on a daily basis
  • Contacted customers prior to delivery to confirm and coordinate delivery times

Paratransit Driver

Access
01.2015 - 01.2017
  • Daily vehicle inspection logs
  • Transport clients to and from various locations
  • Collected Fare (cash/coupons/tickets)
  • Proven ability to maintain composure when dealing with unruly clients
  • Ability to navigate and read Maps/GPS
  • Effectively communicate with dispatch to determine traffic issues
  • Input all documents into the records management system

Care Giver

Roshawns Adult Home
01.2009 - 01.2014
  • Assist with toileting, in including use of bedpans, commodes and toilets
  • Assist with medication
  • Daily consumer logs
  • Performed housekeeping, laundry, and shopping
  • Created files, reports and records while maintaining confidentiality
  • Supported administrative duties
  • Reviewed incoming correspondence and determined the action required and its priority
  • Oversaw inventory and office supply purchases

Education

High School Diploma -

Jordan High School
01.2009

Skills

  • Safety and compliance
  • Inventory management
  • Dedicated team player
  • Customer service
  • Proofreading
  • Data entry
  • ABA techniques
  • Team building
  • Problem-solving skills
  • Inbound phone calls
  • Verbal and written communication
  • Multitasking Abilities

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.

Timeline

Behavior Technician

Mains'l
10.2024 - Current

Document Management Specialist

Stria LLC
02.2019 - 05.2023

Amazon Delivery Driver

Apollo Couriers
01.2017 - 12.2018

Paratransit Driver

Access
01.2015 - 01.2017

Care Giver

Roshawns Adult Home
01.2009 - 01.2014

High School Diploma -

Jordan High School

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ASHLEY SCOTT