Ashley Segura
Anaheim,CA
Summary
Dedicated housekeeper with extensive experience at JW Marriott, excelling in guest communication and attention to detail. Proven ability to maintain high cleanliness standards while efficiently managing time and resources. I effectively respond to guest needs and ensure a welcoming environment through.
Overview
3
3
years of professional experience
Work History
Housekeeper
JW Marriott
Anaheim, CA
01.2023 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Disinfected telephones, light switches and other frequently touched objects.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Provided guests with information on hotel services and room features.
- Collaborated with team members to ensure timely completion of assigned tasks.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Replenished room amenities according to established guidelines.
Housekeeper
Element Hotel
Anaheim, CA
03.2022 - 01.2023
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Reviewed inventory levels for all cleaning supplies used by the housekeeping department.
- Followed safety procedures when handling hazardous materials.
- Provided information about hotel services upon request from guests.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
Education
High School Diploma -
Savanna High School
Anaheim, CA05-2022
Skills
- Guest communication
- Time management
- Problem solving
- Attention to detail
- Guest amenity replenishment
- Fluent in Spanish
Languages
Spanish
Professional
English
Full Professional
Timeline
Housekeeper
JW Marriott
01.2023 - Current
Housekeeper
Element Hotel
03.2022 - 01.2023
High School Diploma -
Savanna High School