Dedicated to customer service and producing a positive workplace impact. Driven on finishing work on time and surpassing expectations. Posses strong communication skills, great leadership, and has high standards for myself and fellow colleagues. Has ability to work alongside a team or alone to produce quality work and to meet deadlines.
Overview
8
8
years of professional experience
Work History
Housekeeper
Choctaw Casino & Resort
Durant, OK
06.2025 - Current
Management entrusted me with cleaning rooms for high tiered VIP cardholders visiting the resort
Produce rooms with graded inspection scores of 94% and above
Clean rooms to a four diamond standard in accordance with the resort’s regulations
Finishing rooms within needed timeframe for guest satisfaction
Communicated with guests to fulfill special requests regarding room cleanliness
Changed bed linens, towels, and tidied up rooms
Conducted deep cleaning tasks during slow hours for better guest experience
Followed safety procedures when handling hazardous materials
Entertainment Staff Member
The District Movie Theater & Arcade Choctaw Casino
Durant, Oklahoma
04.2023 - 06.2025
Operated arcade machines and ensured proper function for guest enjoyment
Sold movie tickets and assisted with theater seating when needed
Sold bowling lanes to guests while providing accurate descriptions of game mechanics and limitations
Assisted bowling technicians with fixing lanes when errors would occur
Restocked arcade games and prize wall during busy hours to ensure guests satisfaction
Sold, prepared, and delivered all snacks and food items behind concession stand with quickness and accuracy
Maintained cleanliness of theater and arcade areas for a pleasant guest experience
Answered calls from customers about services offered by the facility
Line Cook
Choctaw Casino & Resort
Grant, Oklahoma
11.2021 - 04.2022
Prepared high quality food with good time management for each dish
Maintained clean cooking station to ensure quality stays high
Communicated with fellow line cooks to ensure all meals come out hot and all at the same time for guest satisfaction
Religiously washed hands to maintain body cleanliness for food and guest safety
Changed out cooking utensils when working with food that commonly have allergy concerns
Did all closing duties required to prepare the next shift for opening duties
Operated fryers and grills according to training to maintain safety and food quality
Restocked food items through shift to prepare ingredients for cooking and quick service
Server
Roma’s Italian Restaurant
Hugo, OK
10.2019 - 09.2021
Greet guests at the door and get them seated as soon as possible
Take drink and food orders with accuracy
Transport food from kitchen to table safely and quickly
Maintain salad bar and drink station to be clean and restocked throughout shift
Check on tables regularly to ensure a great guest experience
Resolved customer complaints swiftly to ensure a positive experience
Performed opening and closing duties such as setting up the dining area and restocking supplies
Kept good knowledge of the menu for any recommendations, ingredients questions or health concerns
Cook
Choctaw Nation Job for a Day
Hugo
05.2021 - 07.2021
Prepared meals in dietary regulations for seniors of the Choctaw Nation
Cooked and prepared meals for residents of the town during the COVID pandemic
Maintained a clean environment to prevent food contamination
Put shipments of food orders away in a FIFO method to prevent food waste
Serve large amounts of people at a time on a day to day basis
Wrapped, labeled, and dated all food prepared to ensure food safety
Cashier
Simple Simons Pizza
Hugo, OK
03.2021 - 06.2021
Greeting guests as they entered the establishment
Taking pizza orders in person and over the phone with great accuracy
Keeping any deals or coupons in mind while food specials are happening
Restocking and cleaning the self serve salad bar for guests to ensure they have clean fresh food
During peak busy hours I would help assist the kitchen with making food to help with production time
Making sure all money transactions are handled accurately and efficiently
Subway Sandwich Artist
SUBWAY®Restaurants
Hugo, OK
08.2018 - 10.2019
Open and prep store for work day
Multitasking between checking customers out while simultaneously making food with accuracy
Assisted in the training of new staff members on proper sandwich-making techniques
Practice safe food handling and workplace cleanliness
Ensuring a welcoming atmosphere for positive guest experience
Doing money drops during shift to keep till balanced throughout workday
Closing down the store at the end of the night, making sure all ovens are shut off and cleaned, setting security alarms
Did inventory for management to order accurate shipments to prepare for workweek
Key holder experience
Education
Hugo High School
Hugo, OK
Skills
Room cleanliness
Deep cleaning tasks
Food safety
Hazardous material safety
Safety regulations
Time management
Customer service
Guest communication
Training new staff
Staff training
Attention to detail
Multitasking skills
Menu familiarity
Cash handling
Affiliations
Aspiring tattoo artist I spend my free time drawing and creating things that represent myself and things I enjoy.
Concerts and live music are my favorite ways to spend my weekends. (metal music preferably)
References
References available upon request.
Timeline
Housekeeper
Choctaw Casino & Resort
06.2025 - Current
Entertainment Staff Member
The District Movie Theater & Arcade Choctaw Casino