Ashley Shaffer
Tampa
Summary
Detail-oriented and compassionate healthcare-focused professional with experience in fast-paced, high-responsibility environments. Strong background in customer service, communication, and patient interaction, with a demonstrated ability to remain calm, organized, and attentive under pressure. Certified in CPR, Medical Administrative Assisting(CMAA), and Nursing Assisting(CNA), with a strong commitment to patient safety, professionalism, and quality care. Eager to gain hands-on clinical experience while contributing positively to a healthcare team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Dunkin' Donuts
palm city
06.2025 - 08.2025
- Maintained the cleanliness and organization of the coffee station and dining area.
- Provided excellent customer service by taking orders and answering questions.
- Operated espresso machines, grinders, and blenders for drink preparation.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to ensure smooth operations during busy periods.
- Followed health and safety guidelines to maintain a safe work environment.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
Intern
Zanfini Wellness Center: Brain, Gut, Chiro
Stuart
05.2025 - 07.2025
- Acquired skills in class IV laser therapy to enhance patient treatment options.
- Supported wellness services through client intake and assessment processes.
- Conducted research on holistic health practices and current wellness trends to inform care strategies.
- Provided PEMF therapy to patients, contributing to enhanced recovery experiences.
- Assisted in administering brain boosts, brain taps, and oxygen therapy for optimal patient outcomes.
- Maintained cleanliness and organization of treatment rooms to ensure efficient operations.
- Cultivated positive relationships with staff and management to foster teamwork.
- Shadowed professionals to gain insights into chiropractic techniques and patient care protocols.
Hostess/Cashier
Duffys Sports Grill
Stuart
01.2024 - 06.2024
- I greeted and welcomed customers in an inviting and friendly manner.
- I also answered any questions, told them about our restaurant, and catered to their needs to the best of my ability.
- This included taking them to their tables, packaging to-go orders, and working at the cash register.
- The main goal of this business was to work as a team! All of the employees worked together to provide the best service for our customers.
Hostess
Sailfish Sands Golf Course Restaurant
Stuart
10.2022 - 05.2023
- I was a hostess.
- I made reservations, answered calls, created a reservations schedule, assigned customers to hitting bays outside or sat them to a dining table inside, assisted with bussing and food running when busy, and cleaned the bathrooms and host stand.
- I also greeted customers and assisted them with their needs and questions, either about the restaurant or the hitting bays.
Education
Bachelor of Science - Health Science
USF Tampa
Tampa, FL05-2027
Skills
- Hospital experience (CNA and CMAA)
- Nursing Home Experience (CNA)
- Food service
- Front desk
- Medical Terminology
- Fundraising
- Host/Hostess
- Customer service
- Vital signs
- Caregiving
- HIPAA
- Medical office experience
- Cleaning experience
- Child care
- Phone etiquette
- Communication skills
- Organizational skills
- Problem-solving
- Health and safety
Certification
- CPR Certification
- Certified Medical Administrative Assistant
- State Tested Nursing Assistant
Additional Information
I was a four-year graduating member of the medical academy at Martin County High School in Stuart, Florida. Throughout my years I completed 5 classes, earning three certifications. I completed clinical training hours at two Cleveland Clinic hospitals and one nursing home, totaling several 140 hours collectively. I also volunteered at food drives, activities, sports games, and nursing homes. I was also a member of HOSA and participated in fundraising, volunteering, and making connections with students and healthcare workers of similar aspirations.
References
References available upon request.
Timeline
Barista
Dunkin' Donuts
06.2025 - 08.2025
Intern
Zanfini Wellness Center: Brain, Gut, Chiro
05.2025 - 07.2025
Hostess/Cashier
Duffys Sports Grill
01.2024 - 06.2024
Hostess
Sailfish Sands Golf Course Restaurant
10.2022 - 05.2023
Bachelor of Science - Health Science
USF Tampa