Glendaliz Lebron
Southbridge,MA
Summary
I am an organized, punctual, very motivated, quick learning individual willing to gain more knowledge in anything I set out to do. I am fluent in both English and Spanish.
Overview
24
24
years of professional experience
Work History
Lead Pharmacy Technician
Umass Harrington Memorial Hospital
Southbridge , MA
2023.08 - 2024.02
- Helped with the interviewing and training process of new hires, helped with filling shifts for unmanned shifts day to day or in advance as the matters come. Provided leadership to phlebotomists, overseeing their duties/responsibilities and managing orders for my site as well as other satellite locations. Collaborated with other leads in organizing regular meetings to discuss updates with the care team and supervisors.
- Perform venipunctures (blood draws) whether capillary or vein draw on patients, Urinalysis, unit draws in patients rooms, in the ER or our outpatient lab.
- As a lead I also did nursing home rounds as needed, and was on call.
Restaurant Hostess
Flamboyan Bar and Grill
Southbridge , MA
2021.04 - 2023.09
- Operated cash register, processed food orders, and assisted with food preparation.
- Delivered food and managed restaurant operations with co-worker on various occasions.
- I would help purchase, stock and replenish inventory, check dates on products and make sure everything was in accordance to guidelines.
- I would help with the cleaning up and organization of the restaurant every night.
Shift Leader
Victory Supermarket
Waltham , MA
1999.09 - 2003.07
- Helped resolve customer complaints promptly and professionally. I assigned crew members to do tasks, whether outside carriages, bagging, restocking cashiering, or simply helping out customers who need extra help.
- I handle customer service inquiries, returns, lottery transactions, and complaints while directing them to the appropriate staff members.
- Managed cash office operations, including bookkeeping tasks such as reconciling cash drawers for incoming and outgoing cashiers and end-of-day closing.
- I did Point of sales operations such as change prices on shelves and products as well as in the computer system according to assigned tasked that came from superiors.
Education
Certified Medical Administrative Assistant -
Quinsigammond Community College
Southbridge, MA08.2022
Certified Nursing Assitant -
Standard Healthcare Inc
Milford, MA06.2006
Phlebotomy -
Health Training Centers
Bellingham, MA01.2004
Cosmetology -
Waltham High School
Waltham, MA06.1999
Skills
- National certification in CMAA
- Past Phlebotomy Technician
- Bilingual Fluent in English and Spanish
- CNA experience in the past
- Customer service
- Communication skills
- Computer literacy
- Supervising
- New Hire Onboarding
- Problem-solving skills
Timeline
Lead Pharmacy Technician
Umass Harrington Memorial Hospital
2023.08 - 2024.02
Restaurant Hostess
Flamboyan Bar and Grill
2021.04 - 2023.09
Shift Leader
Victory Supermarket
1999.09 - 2003.07
Certified Medical Administrative Assistant -
Quinsigammond Community College
Certified Nursing Assitant -
Standard Healthcare Inc
Phlebotomy -
Health Training Centers
Cosmetology -
Waltham High School
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