Samuel Thompson
Philadelphia,PA
Summary
Actively pursuing a position where my education, skills and professional experiences can be utilized within a growing opportunity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS
03.2022 - Current
- Organized medications, prepared labels and calculated quantities
- Handled cash, credit cards and insurance cards
- Assisted customers with pharmacy experience
- Issue receipts and change to customers
- Receive written prescription or refill requests and verify that information is complete and accurate
- Maintain proper storage and security conditions for drugs
- Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer
- Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages
- Supervised 12-15 pharmacy technicians and coordinated day-to-day assignments.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
RX STORE MANAGER
CVS
04.2018 - Current
- Oversee regional and local sales managers and their staffs
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications
- Resolve customer complaints regarding sales and service
- Manage staff, preparing work schedules and assigning specific duties
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Plan store layouts or design displays
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Completed point of sale opening and closing procedures.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Developed rewards program that significantly increased repeat business by rewarding loyal customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed 10-15 employees per day.
Inventory Specialist
CVS Pharmacy
09.2015 - 11.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Completed physical inventory counts each month.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Monitored supply chain disruptions and proactively adjusted orders, maintaining stock levels during peak periods.
- Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
- Led project to identify and phase out slow-moving stock, freeing up valuable warehouse space.
- Improved inventory handling procedures to minimize damage during storage and handling, preserving product quality.
- Optimized order fulfillment process, reducing time from order placement to shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Handled day-to-day shipping and receiving overseeing more than 8-20 packages per day.
Education
Bachelor Of Business Administration And Management - Business Administration
DeVry University
180 Madison Ave Unit 1200 New York, NY 10016 Unite08.2025
Bachelor Of Science (B.S.) - Business/ Human services
Philadelphia Mili
Philadelphia, PA05.2017
Automotive Technology -
LINCOLN TECHNICAL INSTITUTE
Philadelphia, PA03.2015
Business Management - Business
MONTGOMERY COUNTY COMMUNITY COLLEGE
Blue Bell, PA12.2014
High School Diploma -
PHILADELPHIA MILITARY ACADEMY HIGH SCHOOL
Philadelphia, PA06.2013
Skills
- Equipment operation
- Technology and software
- Critical thinking
- Adaptability
- Management
- Pharmacy technician certification
- CPR
- Immunization certificate
Certification
Pharmacy technician license
Education
false
Awards
- Perfect attendance ribbon
- Loyalty honesty ribbon
- Marching parade ribbon
- 1st Sergeant/2nd Lt
Timeline
Lead Pharmacy Technician
CVS
03.2022 - Current
RX STORE MANAGER
CVS
04.2018 - Current
Inventory Specialist
CVS Pharmacy
09.2015 - 11.2022
Bachelor Of Business Administration And Management - Business Administration
DeVry University
Bachelor Of Science (B.S.) - Business/ Human services
Philadelphia Mili
Automotive Technology -
LINCOLN TECHNICAL INSTITUTE
Business Management - Business
MONTGOMERY COUNTY COMMUNITY COLLEGE
High School Diploma -
PHILADELPHIA MILITARY ACADEMY HIGH SCHOOL
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