ASHLEY SHAPIRO
Chicago,IL
Summary
Proficient Sales Design Consultant with 6+ years of collaborative customer service experience. Utilizes diverse knowledge of global design styles and techniques to create a vision for clientele. Reliable salesperson well-known for having eye for artistic details, spatial planning, and cohesion of design throughout a commercial and/or residential space. Adept at visual merchandising and building a loyal customer base. Actively pursuing a Master's Certification in Interior Design and Architecture.
Overview
6
6
years of professional experience
Work History
Design Associate
West elm
Oakbrook , IL
2023.10 - 2024.02
- Created floor plans and mood boards on William Sonoma home planner, showcasing to clients proper spatial planning and use of furnishings from West Elm's six brands
- Contributed to key sales targets during the busiest time of the year: holiday season.
- Collaborated with clientele to select fabric and furniture based on their design style, budget preferences and preferred color palettes
- Created estimates and maintained follow up to reconnect with clientele over interest/adjustments to further purchases and build relationships
- Displayed strong telephone etiquette, effectively handling difficult calls.
Server
Carson’s
Deerfield , IL
2023.07 - 2023.10
- Attended to 4-5 tables at a time, including large parties
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Implemented feedback from customers to improve service quality and menu offerings.
- Handled currency and credit transactions quickly and accurately
- Built loyal clientele through friendly interactions and consistent appreciations
Server
Kona Grill
Plano , TX
2019.12 - 2021.04
- As a Senior ranking Server, delegated opening and closing duties to a diverse serving team
- Exceeded sales targets by 70%, Built & maintained repeat clientele.
- Accountable for training new hires on restaurant procedures and plating techniques
- Worked 20-30 hours per week
- Managed sections of 6-8 tables at a time including a large party of 10-20 nightly
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Server
Tupelo Honey
Frisco , TX
2020.01 - 2020.04
- Collaborated with co-workers to provide a professional experience for the weekly business meetings in the private room
- Increased restaurant profits by upselling to 60% of guests per shift.
Coffee Cafe Server
The Aussie Grind
Frisco , TX
2019.06 - 2019.11
- Proficient in Open Table POS system
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Hostess
True Food Kitchen
Plano , TX
2018.09 - 2019.04
- Supervised server balance and monitored table turnover, increasing server's table count by 65%
- Planned three private events per month through collaboration with supervisors and general managers.
Key Holder/Sales Associate
Evereve
Plano
2018.08 - 2019.03
- Prepared financial reports using Katniss and Celerant Operating Systems
- Initiated custom Trendsend Service which increased sales by 50% for our store location
- Transformed the store by creating design plans to showcase new merchandise and inventory.
- Opened and closed the store independently
Education
Study Abroad through UT-Austin - French
Universite Jean Moulin Lyon III
Lyon, France08.2022
Bachelor of Arts - International Relations and Global Studies
The University of Texas At Austin
Austin, TXSkills
- Client Account Management
- Visual Merchandising and Inventory
- Guest Relations Management
- Excellent Written and Verbal Communication
- Relationship and Community Building
- Task Prioritization
- Building brand awareness
- Dispute Mediation
- Ability to Lift 40 pounds
- Point of Sale (POS) system operations
Leadership Experience And Activities
- President, Tau Sigma National Honor Society at UT-Austin, Austin, TX, 08/2022,
Managed finances & debit/credit cards for the program, sent out info-graphic emails, organized social events, and served as the liaison for all officer's collaboration & school director
- Habitat for Humanity, Dallas, TX, 05/2019, 03/2020, Volunteered in home building projects twice a month: engineered shelving, painted paneling, etc
Hobbies and Interests
Weight Lifting, Paddle boarding, Hiking, Visit Local Art Galleries, Museums and Studios, Attend Live Music/Comedy, ASSC Sand Volleyball League, , Reading
Websites
Accomplishments
- Tau Sigma National Honor Society at UT-Austin, chosen for earning a 4.00 GPA as a transfer, Spring 2022
- France Scholarships: Recipient of the Liberal Arts Academic Affairs Council Scholarships (LAC) & Lyon Study Abroad Council scholarships, Summer 2022
- The National Society of Collegiate Scholars, chosen for being at the top of my class, Spring 2022
Timeline
Design Associate
West elm
2023.10 - 2024.02
Server
Carson’s
2023.07 - 2023.10
Server
Tupelo Honey
2020.01 - 2020.04
Server
Kona Grill
2019.12 - 2021.04
Coffee Cafe Server
The Aussie Grind
2019.06 - 2019.11
Hostess
True Food Kitchen
2018.09 - 2019.04
Key Holder/Sales Associate
Evereve
2018.08 - 2019.03
Study Abroad through UT-Austin - French
Universite Jean Moulin Lyon III
Bachelor of Arts - International Relations and Global Studies
The University of Texas At Austin
Similar Profiles
Nicole HarrisNicole Harris
Senior Visual Merchandising Manager at West ElmSenior Visual Merchandising Manager at West Elm
Andre FarmerAndre Farmer
Lead Shipper at West elmLead Shipper at West elm
Jay Sanketh EdaraJay Sanketh Edara
Designer / Operations Supervisor at West ElmDesigner / Operations Supervisor at West Elm