Ashley Sharp
Ann Arbor,MI
Summary
Adept at enhancing operational efficiency and customer relations, I leveraged logistics management and problem-solving skills at Evans Delivery to streamline daily operations. With a proven track record in database management and conflict resolution, I consistently improved service delivery, achieving a significant increase in client satisfaction.
Overview
15
15
years of professional experience
Work History
Caretaker
Kennedy Consulting, LLC.
06.2019 - Current
Perform daily routines and activities for clients, including housecleaning, gardening, and meal preparation.
Account Executive
Barker Weber Insurance Agency
02.2017 - 06.2018
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Agent
Evans Delivery
05.2011 - 01.2014
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Account Manager
Real Property Management
10.2009 - 02.2011
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
Master of Science - Information Systems Management
University of Michigan, Dearborn
Dearborn, MI04.2025
Bachelor of Arts - Philosophy
Eastern Michigan University
Ypsilanti, MI04.2020
Associate of Arts - Business
Baker College
Jackson, MI12.2016
Skills
- Problem-Solving
- Operational Efficiency
- Logistics Management
- Daily Operations Management
- Data analysis techniques
- Business Process Automation
- Database Management
- Customer Relations
- Decision-Making
- Conflict Resolution
- Timekeeping
Timeline
Caretaker
Kennedy Consulting, LLC.
06.2019 - Current
Account Executive
Barker Weber Insurance Agency
02.2017 - 06.2018
Agent
Evans Delivery
05.2011 - 01.2014
Account Manager
Real Property Management
10.2009 - 02.2011
Master of Science - Information Systems Management
University of Michigan, Dearborn
Bachelor of Arts - Philosophy
Eastern Michigan University
Associate of Arts - Business
Baker College