Ashley Smith
Corinth,MS
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills, and the opportunity to help others.
Overview
16
16
years of professional experience
Work History
Office Manager
Maximum Mobility Rehab And Fitness
10.2021 - Current
- Provide customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Update reports, manage accounts, and generate reports for company database.
- Create, maintain and update filing systems for paper and electronic documents.
- Manage office operations while scheduling appointments.
- Responsible for filing insurance claims and ensuring payments are received.
- Create weekly therapy schedules for multiple physical therapist.
Elderly Psychosocial Rehabilitation Supervisor
Region IV Mental Health
11.2011 - 11.2020
- Managed caseload of 20-30 residents.
- Collaborated with nursing home staff and therapist to develop a treatment plan for residents.
- Planned daily therapeutic activities to assist with things such as increasing socialization, improving cognition and, decreasing depression and anxiety.
- Interacted with residents one on one and in group settings on a daily basis.
- Completed daily progress notes for each resident.
- Supported residents and families with empathy and compassion during difficult times.
Children's Case Manager
Region IV Mental Health
01.2008 - 11.2011
- Managed caseload of 20-30 children.
- Completed regular visitations to check on children, families and home environments.
- Checked with clients frequently to support comprehensive success and assimilation.
- Educated families in community resources.
- Provided in-home training and support to parents during weekly meetings to help mitigate problems arising from child behavior.
- Provided leadership, guidance and support to clients and their families.
- Partnered with local organizations to expand access to social and community services.
- Managed client doctor appointments and medications.
- Worked with clients family, school staff, and therapist to ensure clients needs were met and client was making progress.
- Maintained regular contact with clients and conducted home visits to assess living environment and facilitate access to necessary resources.
Education
Bachelor of Science - Educational Psychology
Mississippi State University
Starkville, MS12.2007
Skills
- Office Management
- Organizational Skills
- Scheduling and calendar management
- Administrative Support
- Relationship Building
- Data Entry
- Compassionate
- Case Management
- Cooperative
Timeline
Office Manager
Maximum Mobility Rehab And Fitness
10.2021 - Current
Elderly Psychosocial Rehabilitation Supervisor
Region IV Mental Health
11.2011 - 11.2020
Children's Case Manager
Region IV Mental Health
01.2008 - 11.2011
Bachelor of Science - Educational Psychology
Mississippi State University
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