Ashley Smith
Houston,TX
Summary
Dynamic and style-savvy aspiring fashion merchandiser with over five years of customer service experience and a growing expertise in retail. Passionate about trend analysis, visual presentation, and consumer behavior, with a proven ability to create visually appealing displays and analyze sales data to inform inventory decisions. Committed to leveraging creativity, attention to detail, and industry knowledge to enhance product performance within a forward-thinking fashion team. Open to relocation to Houston, TX, and authorized to work in the U.S. for any employer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Burlington Cashier
Burlington Coat Factory-TX
03.2023 - 09.2023
- Delivered exceptional customer service, guaranteeing a smooth and efficient checkout process.
- Accurately processed cash, credit, debit, and gift card transactions while balancing the register at the end of each shift.
- Assisted customers with inquiries, returns, and product availability, enhancing their shopping experience.
- Maintained an organized and clean checkout area, adhering to store policies and merchandising standards.
- Applied promotions, discounts, and loyalty rewards to maximize customer savings and satisfaction.
- Resolved customer concerns professionally, contributing to positive store reviews and repeat business.
- Collaborated with team members and management to support sales goals and maintain a high-performance environment.
Store Manager
IHOP / ACG Texas-Richmond, TX
11.2017 - 01.2023
- Oversaw daily restaurant operations, ensuring exceptional customer service and efficient workflow.
- Supervised and trained staff in food safety, customer service, and operational procedures to maintain high performance.
- Managed scheduling, and payroll, to optimize efficiency and profitability.
- Monitored inventory, placed orders, and controlled food and supply costs to reduce waste and maximize revenue.
- Handled customer inquiries, complaints, and special requests to enhance guest satisfaction and retention.
- Implemented marketing strategies and promotions to increase sales and attract new customers.
- Ensured compliance with health, safety, and sanitation regulations, maintaining a clean and welcoming environment.
- Collaborated with kitchen and front-of-house teams to maintain quality standards and improve overall service.
Education
Coursework in Fashion Merchandising - Fashion Merchandising
Houston community college/ Texas Tech
08.2025
Skills
- Proficient in technical skills
- Four years of garment construction experience
- Proficient in Adobe Illustrator
- Visual merchandising expertise
- Proficient in fashion design
- Analytical problem-solving
- Effective team leadership
- Organizational time strategies
- Effective listening
Certification
- Food Handler Certification
- TABC Certification
Timeline
Burlington Cashier
Burlington Coat Factory-TX
03.2023 - 09.2023
Store Manager
IHOP / ACG Texas-Richmond, TX
11.2017 - 01.2023
Coursework in Fashion Merchandising - Fashion Merchandising
Houston community college/ Texas Tech
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