Summary
Overview
Work History
Education
Skills
Writing
Timeline
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Destyni Brown

Bowie,MD

Summary

Driven professional with proven customer service excellence and cash handling expertise honed at Burlington Industries and Six Flags. Demonstrates exceptional work ethic, integrity, and a commitment to enhancing customer satisfaction. Skilled in streamlining operations and maintaining high cleanliness standards, significantly boosting efficiency and fostering customer loyalty through professionalism and courtesy.

Overview

3
3
years of professional experience

Work History

Burlington Cashier

Burlington Industries
08.2022 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Food and Beverage Associate

Six Flags
07.2021 - 08.2021
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Participated in regular team meetings focused on refining service strategies.
  • Boosted restaurant efficiency by streamlining food preparation processes and maintaining cleanliness standards.

Education

Bachelor of Fine Arts - Film Production

Prince George's Community College
Upper Marlboro, MD
12.2028

High School Diploma -

Charles Herbert Flowers High School
Springdale, MD
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Written and verbal communication
  • Professionalism and Courtesy
  • Basic Math Competence

Writing

I have a strong passion for creative writing and specialize in crafting original content that captivates and engages readers. In addition to my writing skills, I offer expertise in editing and rewriting a wide range of written works, ensuring clarity, coherence, and polish. My dedication to storytelling and attention to detail allows me to transform ideas into compelling narratives and refine existing content to enhance its impact and effectiveness.

Timeline

Burlington Cashier

Burlington Industries
08.2022 - 07.2024

Food and Beverage Associate

Six Flags
07.2021 - 08.2021

Bachelor of Fine Arts - Film Production

Prince George's Community College

High School Diploma -

Charles Herbert Flowers High School
Destyni Brown