Ashley Nicole Snyder
Jarrettsville
Summary
Skilled legal professional with hands-on experience supporting court operations at Baltimore County Circuit Court. Adept in case management, document drafting and processing, and coordinating service for incarcerated individuals. Proficient in Odyssey/File and Serve, Microsoft Office, and legal terminology.
Overview
4
4
years of professional experience
Work History
Judiciary Clerk Family Law Department
Circuit Court of Baltimore County
Towson
12.2024 - Current
- Perform a range of administrative functions related to Family Law court cases, including accurate data entry, document processing, case file management, and dissemination of court orders.
- Collaborate effectively with clerks, various departments, supervisors, leadership, attorneys, judges, and plaintiffs/defendants to provide timely and accurate case information.
- Deliver exemplary customer service by assisting individuals with inquiries regarding Family Law cases or general questions, both in person at the Family Law window and over the phone.
- Receive, sort, and distribute incoming mail to the appropriate sections of the court, ensuring efficient workflow.
- Operate various court and data entry systems to manage case information.
- Enter new cases and update existing case data within the court's systems with attention to detail and accuracy.
Lifeguard
Great Wolf Lodge/Waterpark
Perryville
10.2023 - 12.2024
- Supervises and monitors swimmers and guests during waterpark hours, unique events, and training sessions.
- Responds to any emergency in my assigned swimming zone and enforces the rules and regulations of the waterpark.
- Assists in communication emergency situations outside of my assigned zone.
- Administers and coordinates emergency first aid, as necessary, and advises Aquatics management of unsafe and unsanitary conditions.
- Provides superior customer service to all in a polite and expedient manner.
- Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance within Ellis Certification standards.
Membership Sales & Front Desk
Anytime Fitness
Timonium
01.2023 - 10.2023
- Addressed customer phone calls and inquiries in a timely manner.
- Greeted and interacted with members to inform them of current deals, training classes and supplements for sale in the store.
- Provided personal tours of the facility and the equipment available for working out with, to increase membership quotas.
Guest Services/Cashier
Target
Towson
11.2021 - 12.2022
- Provided excellent customer service.
- Efficiently and accurately worked the cash register and customer service area.
- Assisted in preparing the orders for customers to pick up.
Subcontractor
JET Services, Inc.
Baltimore
05.2021 - 08.2022
- Worked concession stands for the Baltimore Ravens and Baltimore Orioles home games.
- Ability to serve food, drinks and various other duties required of the vending station.
Education
Bachelor of Science Degree - Sociology and Anthropology, Criminal Justice
Towson University
Towson, MD12.2023
Bachelor of Science - Criminology
West Virginia University
Morgantown, WV12.2021
High School Diploma - General Studies
Bel Air High School
Bel Air, MD05.2019
Skills
- Case Management
- Data entry
- Effective communication
- Time management
- Customer service
- Document processing
- Legal terminology
- Conflict resolution
- Legal writing
- Microsoft office/360
- Odyssey/File and Serve
- Database management
Accomplishments
- Inducted into the Criminal Justice Honor Society for a GPA of 3.5 or higher.
Personal Information
Title: Shallow Lifeguard License, Healthcare Provider Basic Life Support Certificate, Supplemental Oxygen Support Certificate, Standard First Aid Certificate, Providing Bloodborne and Airborne Pathogens Certificate
Community Outreach
PAWS Rescue, Forest Hill, MD, 21050, Volunteer
Timeline
Judiciary Clerk Family Law Department
Circuit Court of Baltimore County
12.2024 - Current
Lifeguard
Great Wolf Lodge/Waterpark
10.2023 - 12.2024
Membership Sales & Front Desk
Anytime Fitness
01.2023 - 10.2023
Guest Services/Cashier
Target
11.2021 - 12.2022
Subcontractor
JET Services, Inc.
05.2021 - 08.2022
Bachelor of Science Degree - Sociology and Anthropology, Criminal Justice
Towson University
Bachelor of Science - Criminology
West Virginia University
High School Diploma - General Studies
Bel Air High School