Ashley Snyder
Thurston Woods Village
Sturgis,MI
12
years of professional experience
Dynamic Kitchen Manager with a proven track record at Thurston Woods Village, excelling in food safety and inventory management. Recognized for enhancing team collaboration and reducing waste, while delivering exceptional customer service. Skilled in multitasking and problem-solving, I consistently implement strategies that elevate operational efficiency and guest satisfaction.
Work History
Kitchen Manager
1 Year 1 Month- Supervised kitchen operations, ensuring adherence to food safety and sanitation standards.
- Trained and mentored staff in culinary techniques and operational skills.
- Implemented inventory management systems to reduce waste and improve supply chain efficiency.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Houskeeping Manager
2 Years 1 Month- Supervised housekeeping staff to ensure adherence to cleanliness standards and protocols.
- Implemented efficient cleaning schedules, optimizing room turnover and guest satisfaction.
- Trained new employees on proper cleaning techniques and safety procedures.
- Conducted regular inspections of guest rooms and public areas for quality control.
- Collaborated with maintenance team to address facility issues impacting cleanliness and guest experience.
- Developed inventory management processes for cleaning supplies and equipment, reducing waste.
- Resolved guest complaints related to housekeeping promptly and professionally, enhancing overall service quality.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Caregiver, Special Needs
3 Years 3 Months- Assisted individuals with daily living activities to promote independence and improve quality of life.
- Implemented individualized care plans based on specific needs and preferences of clients.
- Monitored behavioral patterns and provided support to enhance emotional well-being.
- Coordinated recreational activities tailored to clients' interests, fostering social skills and engagement.
- Documented care progress and reported changes to healthcare professionals for ongoing assessment.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Bartender Shift Manager
3 Years 4 Months- I was part of the opening crew to this establishment, brought in by a former Applebee's manager.
- Trained staff on cocktail preparation and customer service best practices.
- Managed inventory levels, ensuring timely ordering of supplies to minimize shortages.
- Oversaw daily operations, maintaining compliance with health and safety regulations.
- Developed and implemented strategies to enhance customer experience and retention.
- Resolved customer complaints efficiently, fostering positive relationships and repeat business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Bartender/kitchen
3 Years 6 Months- Prepped and prepared service line.
- Prepared and served a wide variety of beverages in fast-paced environment.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Engaged with customers to provide exceptional service and enhance overall dining experience.
- Collaborated with kitchen staff to coordinate drink orders for timely delivery to guests.
- Trained new bartenders on menu items, drink preparation techniques, and customer service protocols.
- Developed signature cocktails that increased customer interest and satisfaction within the bar menu.
- Implemented strategies to upsell beverages, contributing to improved sales performance during shifts.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma
Skills
Multitasking and organization
Customer service
Food safety
Inventory management
Food preparation
Attention to detail
Problem-solving
Safe food handling
Supply ordering
Food plating and presentation
Recipe creation
Timeline
Kitchen Manager
Thurston Woods Village
05.2025 - CurrentRead More
Houskeeping Manager
Van Buren Hotel
04.2021 - 05.2023Read More
Caregiver, Special Needs
Adapt
02.2019 - 05.2022Read More
Bartender Shift Manager
Wings Etc
07.2017 - 11.2020Read More
Bartender/kitchen
Applebee's
01.2014 - 07.2017Read More
Westview High School
High School Diploma
Read More