Dyllan Davis
Holiday
Summary
Knowledgeable Store Manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
Value Pawn and Jewelry
Largo, FL
11.2018 - Current
- Led team to achieve daily and monthly sales and lending goals.
- Oversaw cash management to ensure accurate bank deposits.
- Resolved customer discrepancies to enhance satisfaction.
- Held licenses to operate store legally and fulfill regulatory requirements.
Team Lead
Chick-Fil-A
Palm Harbor, FL
11.2017 - 06.2018
- Managed cash handling processes to ensure accuracy and security.
- Addressed customer complaints to enhance satisfaction and resolve problems.
- Identified and resolved operational challenges within the store environment.
Supervisor
AMC
Oldsmar, FL
10.2015 - 12.2016
- Ensured accurate cash handling for financial integrity.
- Oversaw team operations and handled HR responsibilities.
- Maintained cleanliness and organization of building to create a welcoming environment.
Forklift operator, stocker
Walmart
New Port Richey, FL
06.2015 - 10.2015
- Operated forklift to efficiently transport and deliver items throughout facility.
- Stock shelves and clean stores overnight.
- Stocked shelves with products to ensure availability for customers. and clean stores overnight.
Alarm Technician
A1 Security Alarms
Tampa, FL
05.2014 - 06.2015
- Installed and serviced alarm, gate, and camera systems to enhance security solutions.
- Conducted phone calls to provide technical support for customers. and help with technical support.
- Installed and configured alarm systems to meet client specifications.
- Conducted routine maintenance and troubleshooting on security equipment.
- Trained junior technicians on installation procedures and safety protocols.
Cashier
Chick-Fil-A
Trinity, FL
06.2013 - 05.2014
- Cook and serve food for customers.
- Facilitated coordination of school events and large parties.
- Ensured cleanliness and organization of store environment.
Education
High School Diploma -
J. W. Mitchell High School
New Port Richey, FL05-2014
Prerequisite for AS EMS - undefined
Pasco-Hernando State College
New Port Richey, FLSkills
- Store operations
- Service management
- Money management
- Recruitment and hiring
- Training mentorship
- Client support
- Multitasking ability
- Multitasking organization
- Problem-solving
- Customer Service
- Customer service
- Communication Skills
Accomplishments
- Achieved the #6 national store ranking within 2 years.
- Recruited 3 successful new managers within 2 years.
- Exceeded monthly store sales goals 11 months in a row.
Certification
- Pawnbroker License - 5 years
- FFl License - 5 years
Timeline
Store Manager
Value Pawn and Jewelry
11.2018 - Current
Team Lead
Chick-Fil-A
11.2017 - 06.2018
Supervisor
AMC
10.2015 - 12.2016
Forklift operator, stocker
Walmart
06.2015 - 10.2015
Alarm Technician
A1 Security Alarms
05.2014 - 06.2015
Cashier
Chick-Fil-A
06.2013 - 05.2014
Prerequisite for AS EMS - undefined
Pasco-Hernando State College
High School Diploma -
J. W. Mitchell High School