Dedicated professional skilled in customer service and health and safety compliance. Proven ability to lead training initiatives and foster teamwork, ensuring operational readiness and enhanced customer satisfaction.
Work History
Service Member
3 Years 2 Months
Army | 06.2023 - Current
Led training initiatives to enhance team performance and operational readiness.
Coordinated logistics for equipment maintenance and supply chain management.
Developed and implemented safety protocols to ensure compliance and reduce incidents.
Conducted performance evaluations to identify opportunities for skill development and improvement.
Expanded beyond core responsibilities as a Chemical Specialist to partner closely with Human Resources for one year, supporting HR initiatives and gaining cross-functional experience.
Sales Associate
2 Years 8 Months
Macy's | 09.2022 - 05.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Collaborated with team members to achieve daily sales targets and customer satisfaction goals.
Maintained organized merchandise displays to drive sales and improve product visibility.
Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Trained new associates on store protocols, enhancing team productivity and service quality.
Built relationships with customers to encourage repeat business.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.