Talented Professional with almost 18 years of experience and expertise in Health underwriting and Customer Service. Hardworking and reliable Underwriter and Customer Service Representative with strong ability to multitask. Highly organized, proactive and punctual with team-oriented mentality.
Overview
18
18
years of professional experience
Work History
Health/Accident Underwriter/Customer Service Representative
National Security Insurance Company
Elba, Alabama
2008.01 - Current
Underwrite Accident, Cancer, Critical Illness, Disability Income, Intensive Care & Hospital Confinement applications, also issue all School policies
Read and summarize medical records, order additional information from doctors, hospitals and agents
Check Life policies and handle duplicate Health & Accident policies along with Central Life
Refund premium on applications not issued
Customer service experience with prior and current position
When major storms occur I am on the CAT team so I help out the Fire Claims department with the overflow of calls.
Policy Issue Clerk
National Security Insurance Company
Elba, Alabama
2006.01 - 2008.01
Register and load Life, Health & Accident applications into policy register in Excel
Run MIB through Knowledge Now website on all applications entered
Conduct MVR checks through USIS website, load all applications with health conditions on the MIB Knowledge Now website
Check Health & Accident applications & complete duplicate policy request for Life.
Education
Skills
Application Review
Building Strong Relationships
Risk Assessment
Insurance Knowledge
Client Relationship Building
Documentation Review
Timeline
Health/Accident Underwriter/Customer Service Representative
National Security Insurance Company
2008.01 - Current
Policy Issue Clerk
National Security Insurance Company
2006.01 - 2008.01
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